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Resolved! Looking for the name space names for the API's

HI & Good Morning All,I am unable to get the name space names for the following API's. Can anyone help me with that?TMF - 666TMF - 673/674/675 is the geographical siteTMF - 632 Party management (Contacts)TMF - 666 customer & AccountsI am trying find ...

Madhan27 by Mega Guru
  • 2752 Views
  • 6 replies
  • 6 helpfuls

Resolved! TMF 641 Service Order

Hello All,   I have one question on this TMF 641 Service Order API with the Service Catalog. My scenario is if I Ordered a service using 641 and I see Service Order is getting created in ServiceNow and goes for Approval. Now I want to add one compone...

Paulsylo by Tera Sage
  • 1956 Views
  • 2 replies
  • 5 helpfuls

Resolved! TMF 641 service Ordering - Order management

  i am just started my learning on TSM , Order management. just i got stuck and unable to get forward. can some one help on this pls. We say, TMF 641 - api is industry standard for Service ordering . how this will be integrated with our catalog in Se...

Paulsylo by Tera Sage
  • 1978 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to access Standard Change template change field values

Hi, I have a requirement to get values present in standard change template. From a template I would like to get the value of owner group but unable to fetch them.Currently I'm using a script to get value present in array place 5 but the drawback is i...

ManjuShree_0-1667231552911.png

Resolved! Service Now

Is Service Now available on Premise?

gbarber3 by Giga Contributor
  • 3495 Views
  • 6 replies
  • 1 helpfuls

How to increase help text box length?

Hi,I need to increase size of help text box. Currently 'help text' box length depends on size of the text. But I want to keep width of length of help text box the same irrespective of the amount of text. Please help me to do so.Attaching screenshot f...

TASNEEM by Tera Contributor
  • 1266 Views
  • 4 replies
  • 3 helpfuls

Resolved! Service Order Open API - Catalog not found

Hi,I needed to make changes to a Service Specification (characteristic changes). I created a new version of the existing service specification, made the changes and published it. I retired and archived the previous version. Also updated the decision ...

Saurav Paira by Tera Contributor
  • 2513 Views
  • 5 replies
  • 0 helpfuls

Resolved! Auto populate value based on condition

Hi  I have requirement where i need to populate values based on condition. In catalog form i have chcek box field when it is select then single line field need to be displayed and readonly i have done using ui policies But "team possible" is the valu...

suuriya by Tera Contributor
  • 1079 Views
  • 2 replies
  • 1 helpfuls

Servicenow Sharepoint Integration using REST API

Has anyone done Servicenow Sharepoint Integration using REST API. I need to know following for the start? Use Case is : retreive doc and tie to change module. 1. What are the prerequisites from sharepoint end for the successful connect?2. How can we ...

Annu Kumari by Tera Contributor
  • 2569 Views
  • 3 replies
  • 1 helpfuls

Glide_var field types

Hi Everyone, Can anyone help me understand how can we parse glide_var type fields and separate their values. Only information I can find on internet is this link. https://www.jds.net.au/glide-variables/ We need to store the values from this glide_var...

Uday16 by Tera Contributor
  • 3601 Views
  • 3 replies
  • 11 helpfuls