TMF 620, 632 and 674 in OMT - is it available or is conversion possible?
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05-11-2022 08:08 AM
Per my understanding, only TMF 622 is available on ServiceNow .
What about consuming payloads in other formats like TMF 620, 632 and 674? Would we need to build our own scripted APIs for this?
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05-11-2022 05:41 PM
If anyone who isnt fully liternate in TMF Open api lingo - the APIs are described at this link <TMF Open API Developer Portal> and specifically:
As of SanDiego, ServiceNow TSM/OMT Supports
621, 622, 637, 642 achieved TMF Certification - https://www.tmforum.org/conformance-certification/open-api-conformance/
To the question -
- TMF620 is Product Catalog - supported as show above
- TMF632 is Party Management
- TMF674 is Geographic Site Management - or you might this of this as a location.
Related Party (TMF632) and Geographic Site (TMF674) are not yet supported but are on the product backlog (they are not expected in Tokyo release). However, the corresponding objects can be supported in Service Now using the ServiceNow Table rest api. <docs here> Apologies to the TMF purists but this does fulfill nearly the same function.