TMF 620, 632 and 674 in OMT - is it available or is conversion possible?

[snowdev8]

Per my understanding, only TMF 622 is available on ServiceNow . 

What about consuming payloads in other formats like TMF 620, 632 and 674? Would we need to build our own scripted APIs for this?

[Tom Schnarr]

If anyone who isnt fully liternate in TMF Open api lingo - the APIs are described at this link <TMF Open API Developer Portal> and specifically:

As of SanDiego, ServiceNow TSM/OMT Supports 

 621, 622, 637, 642 achieved TMF Certification - https://www.tmforum.org/conformance-certification/open-api-conformance/

To the question - 

• TMF620 is Product Catalog - supported as show above
• TMF632 is Party Management
• TMF674 is Geographic Site Management - or you might this of this as a location.

Related Party (TMF632) and Geographic Site (TMF674) are not yet supported but are on the product backlog (they are not expected in Tokyo release).  However, the corresponding objects can be supported in Service Now using the ServiceNow Table rest api.  <docs here> Apologies to the TMF purists but this does fulfill nearly the same function.

[MalayanurKR]

Version 5.0.2 - August 2025

• Below new APIs were added:
  • TMF 632 : Party Management API : Support of POST, GET, LIST, PATCH and DELETE for Party Entities
  • TMF 648 : Quote Management API : Support of POST, PATCH, GET, LIST and DELETE for Quotes
  • TMF 697 : Work Order Management API : Support of POST, PATCH , GET, LIST and DELETE for Work Orders
• Below APIs were updated:
  • TMF 620/TMF622/TMF641/TMF 633 : Support for Complex Characteristics

Version 4.1.0 - May 2025

• Changed:
  • TMF 620: Improved the POST, PATCH, GET and LIST operations to for Bundled offers as well as supporting additional attributes (isSellable, relationship type, lifecycle status etc.)
  • TMF-622: Improved the POST, PATCH, GET and LIST operations to support Bundled Offers for Product Order
  • TMF-637: Improved the POST, PATCH, GET and LIST operations to support Bundled Offers for Product Inventory

https://www.servicenow.com/docs/bundle/store-release-notes/page/release-notes/store/telecom-service-...

[abhis42]

@MalayanurKR @Tom Schnarr Is there any document on sample payload for Service Specification creation using below API? Also which TMF standard it supports?

/api/sn_tmf_api/catalogmanagement/serviceSpecification 

 I didn't find any information in Product Catalog Open API

[AneeshD]

@abhis42  Here is one for you 🙂

  {
    "id": "8651ef888303665080decd19feaad351",
    "href": "/api/sn_tmf_api/catalogmanagement/serviceSpecification/5b543bcd839f2a9080decd19feaad396",
    "name": "service created using api",
    "displayName": "service created using api",
    "version": "",
    "internalVersion": "2",
    "internalId": "8651ef888303665080decd19feaad351",
    "description": "GigaAnschluss",
    "lastUpdate": "2025-08-10 10:29:24",
    "isBundle": false,
    "lifecycleStatus": "Active",
    "validFor": {
      "startDateTime": "2025-07-25",
      "endDateTime": ""
    },
    "serviceSpecificationRelationship": [
      {
        "id": "ef50e3088303665080decd19feaad337",// make sure this exists
        "name": "Testing", 
        "version": "",
        "internalVersion": "2",
        "internalId": "ef50e3088303665080decd19feaad337",
        "type": "rfs",
        "compatibilityRelationshipType": "",
        "validFor": {
          "startDateTime": "2025-07-25",
          "endDateTime": ""
        }
      }
    ],
    "resourceSpecification": [],
    "specCharacteristic": [
      {
        "characteristicValueSpecification": [],
        "name": "Anschluss.lineID",
        "description": "lineid",
        "valueType": "single_line_text",
        "validFor": {
          "startDatetime": "2025-08-10 06:39:14"
        }
      },
      {
        "characteristicValueSpecification": [],
        "name": "Anschluss.technology",
        "description": "Anschluss.technology",
        "valueType": "single_line_text",
        "validFor": {
          "startDatetime": "2025-08-10 10:28:44"
        }
      },
      {
        "characteristicValueSpecification": [],
        "name": "Anschluss.downstreamBandwidth",
        "description": "dws",
        "valueType": "single_line_text",
        "validFor": {
          "startDatetime": "2025-08-10 06:38:49"
        }
      },
      {
        "characteristicValueSpecification": [],
        "name": "Anschluss.carrierCode",
        "description": "Anschluss.carrierCode",
        "valueType": "single_line_text",
        "validFor": {
          "startDatetime": "2025-07-25 16:20:49"
        }
      },
      {
        "characteristicValueSpecification": [],
        "name": "Anschluss.upstreamBandwidth",
        "description": "Anschluss.upstreamBandwidth",
        "valueType": "single_line_text",
        "validFor": {
          "startDatetime": "2025-08-10 10:28:00"
        }
      },
      {
        "characteristicValueSpecification": [],
        "name": "Anschluss.produktionsvariante",
        "description": "Anschluss.produktionsvariante",
        "valueType": "single_line_text",
        "validFor": {
          "startDatetime": "2025-08-10 10:27:15"
        }
      },
      {
        "characteristicValueSpecification": [],
        "name": "Anschluss.cplID",
        "description": "cplid",
        "valueType": "single_line_text",
        "validFor": {
          "startDatetime": "2025-08-10 06:38:12"
        }
      }
    ],
    "status": "published",
    "@type": "CustomerFacingServiceSpecification"
  }