Hello, I recently failed my first attempt at the CIS-ITSM exam. I received my results per section (Incident Management, Problem Management, etc.), but not my overall result. Also, I can't find information regarding what constitutes a passing grade fo...
Hi, I can't seem to find the proper steps to do the In Class Lab Activities. I just see the images, but no proper steps for the activity. Is there something I'm missing? Am I supposed to come up with any Role and ACL rule I want for the example I at...
Hello Everyone, So I'm creating reports and dashboard using Performance Analytics (PA). In one of the dashboard I need a filter. So when I "add element" we have Filter option where we have "Date" to get data for specific date range. So RN, i need tha...
When creating a daily control chart (e.g. daily incidents), the charts never show 0 observation days. Is there a way to stop omitting them? In the attached chart, the timeline jumps from 12/12 to 18/12 because there were no datapoints captured in bet...
As a new admin/developer, I was wondering if there are any servicenow contests like Devvies that utilize our PDI as opposed to something we need to build in our production instance? It would great to participate in something like this using something...
I am trying to complete the CMDB Fundamentals On Demand course. The last task on the CMDB Simulator is to: Create, configure, and publish a workflow using the following information: *workflow name is "Remediate Orphan WF" *workflow can be executed f...
It appears I am unable to add a comment as part of my learnings on this page/ unable to add a welcome message:https://www.servicenow.com/community/riseup-with-servicenow-forum/hello-and-welcome-to-riseup/td-p/2362919Is there a way to verify my accoun...
According to me answer is C- Hamburger icon but found B as answer in many sites. Please suggest the correct answer.
Hi All,I would like to find out if I can transfer my course progress from my personal account to my new employer?I do not want to loose the hours I put in and hope it is possible.
Hello everyone, I have a sticking point on the Performance analytics micro-certification simulator. I filled it to 80% and I have 20% left, here are the blocking points. Can someone please help me? Look : Modify and Share the Incident Management Dash...
It's seems a tricky question to me. In most of the portals the answer is D, but as per ebook documentation, if a user is going to start to build a report he may explore Reports> Getting Started module first. Members please provide your valuable feedb...
Hi, Currently i have 2 now learning and webassessor accounts one with personal mail id & other with firm mail id. With personal mail id 1 mainline cert CSA is associated and with firm account CAD is associated. Now with personal account 200 $ mainten...
lab instructions my lab - notice after saving Hardware disposal task 1 (is not created) not assigning the task to verify asset Im stuck.
I have a issue regarding to payment, actually i failed on my first attempt of CSA certification exam but now i want to give 2nd attempt for that , my first attempt was free (sponsored by my college) but for 2nd attempt i need to pay 100$.And there is...
ServiceNow , I used my official login credentials in now learning portal and completed prerequisite Courses for CSA . Voucher generated and about to claim . but I can not link now learning credentials with web assessor. This impact schedule my CSA EX...