How to find the records using SYS ID
Hi All We have an SYS ID in hand, we want to find the records with that.is there any process or shortcut to find the records with the SYS ID? ThanksNagarjuna
Forum Posts
Resolved! Certification Maintenance Payment - where to find invoice
Hello, I have paid the Certification Maintenance Payment. I want to download invoice for it. In mail it says: "Invoice: You can access the My Certifications page in your Now Learning account to download the invoice for this transaction." But there is...
Mapping all my certifications from Organization account to personal mail account
Hi , Need to map all the certifications from my current company account to personal account . Have a raised a request regarding this and got a response from the team to login in to now support using this link https://www.servicenow.com . Tried to lo...
ServiceNow Administration Fundamentals On Demand - Lab Guide
I am learning the self paced Admin course and I am not able to find the lab guide. I opened my instance and as per the learning guide labs are in Knowledge (Self Service), I don't see the ServiceNow Administration Fundamentals class.FYI..This is Toky...
How to Update Name in Now Profile
How can i update my name in now profile? Whenever i change the name and hit save button its ask to update my email id
Showing changes to variables in SC Items in the Activity register
Hi, I can see the audit history for variables within service catalog items, however I want to show any changes within 'activity'.I've tried adding all available fields within 'personalize activities' but this does not capture any changes to the varia...
ServiceNow Certification Logos
Hi all, is there a repository or a page holding all the logos / icons associated to each certification badge for ServiceNow? I can't find it and, the last post asking the same question, has been answered with a link that is not working anymore (Servi...
Resolved! Tokyo CSA delta exam - This content cannot be enrolled in directly
Hi all,the title says it - when I try to start the Tokyo CSA Delta I am given the error message "Tokyo CSA delta exam - This content cannot be enrolled in directly". I've registered a support case but am also wondering if anyone else here has experie...
Webassessor Email
Hi I have joined new organisation and want to link my Webassessor Email to new now learning account but it say it is already linked to previous account. How could I update it? Help.
Resolved! what is the difference between the hasRole(), hasRoles() and hasRoleExactly() methods in g_user()?
I am not getting clarity while practicing this. what is the difference between the hasRole(), hasRoles() and hasRoleExactly() methods in g_user()
Resolved! Email Change.
Hi,I've a partner account in ServiceNow, I changed my email and no longer have access to now learning, instance and unable to edit email field in partner portal. can we merge old email with new one. if so, someone drop the process.
Resolved! Hardware Asset Management Fundamentals ( On Demand ) - Tokyo: Completed, but no voucher?
Hi All,I know this is likely something someone form the NowLearning support team needs to resolve ( I have raised a case ) but figured I'd try here anyway since that service is is incredibly poor/slow.I've completed the HAM Fundamentals, got the badg...
Resolved! What is the difference between incident and problem in ServiceNow?
I am confused between the individuality of Incident and Problem in ServiceNow. I need to know the following things:1) Definition of Incident and Problem.2) Difference in Incident and problem.3) Relation between Incident and Problem.4) What do end-use...
Speed up the videos?
Hello, I'm having a great time learning on the Now Learning site; however I've noticed that for the majority of courses I could increase the speed all the way up to 2x speed (I prefer to listen to it fast), which is great. On some of the courses howe...
Resolved! How to insert a record from one table to another upon creation if a certain field is true?
Hi, new to coding and ServiceNow. I've had to come up with a scenario. I've got a table called Hardware Expense Requests. Fields include Product Name, Brand, Hardware Approved, Hardware Type, Location, Quantity and Source. I want the records in this ...
