Resolved! ServiceNow AI agents any CMDB usecases?
Basically as the question says - I Would like to know any use cases of Now Assist AI agents already implemented.
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Resolved! On-demand Course ServiceNow Platform Implementation - SNPI Story 3
Hi, When validating task "SNPI Story 3 - Configure Groups for HHD Users" , it keeps failing even though I am positive I have done everything correctly. It gives the folllowing notification: Did you correctly add the hhd_admin role with to the HHD Adm...
[Lab Validation Notes] Welcome to ServiceNow (Zurich): Virtual Agent
This post shares learning notes from troubleshooting lab validation issues encountered while working through the Virtual Agent module in the Welcome to ServiceNow (Zurich) course. It focuses on common error messages you may encounter if the validatio...
Resolved! Ebooks to clear the CIS-HR exam
Which Ebooks should be sufficient to clear the CIS-HR exams
Missed to attempt CAD Exam
I have missed to attempt my CAD exam. How can i reattempt it or do i get the voucher again. Kindly help with this. Thanks in advance. Laxmi.
Resolved! Issue accessing ServiceNow University
Hi All,Can anyone help me on the issue I've been facing.Upon logging in nowlearning site using my personal ID, I'm not able to access the Now Learning and it keeps looping on the SSO.https://learning.servicenow.com/now/lxp/home?auth_failed=true&id=lx...
Resolved! Test your NLU model to see if the InternetIssues intent is returned.
Test your NLU model to see if the InternetIssues intent is returned.Open the default Service Portal and test the following utterances:Is there an internet outageI cannot connect to the internetMy wifi is not workingIf your model’s accuracy is below 8...
Unable to Transfer account from company I have left
Hi,I am having issues transferring my account from my previous employer to my personal account. I no longer have access to my previous account and I am still listed as Main Administrative Contact for my old employer.My personal account does not appea...
Unable to register for Certified Implementation Specialist - Data Foundations exam
Hi All, I am CSA-ITSM certified and need to register for "Certified Implementation Specialist - Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))". When i am trying to register for the same, there is a button "Resume" comes up and when i am c...
Resolved! Certified Administrator vs Support Specialist
Please if these 2 are separate tracks, how can i register for the support specialist exam? Because i see that of Admin very often.
Resolved! RISEUP 2026 AMS Region
Hello Community,I've applied for the ServiceNow RiseUp program starting Q2 April 2026, but the application has been on PM review stage for quite a while now. Has anyone recently applied and received an update? Specifically in the US and Canada region...
Self-Learned Certification Cost Me RiseUp Opportunity – Any Suggestions?
Hi everyone,I’m looking for some guidance from the ServiceNow community.I was recently selected for the RiseUp with ServiceNow program, but my offer was rescinded because I hold an active mainline certification. I completely respect the eligibility c...
How to Pass Your ServiceNow Mainline Exams
Hi Community A while ago I posted this article on my LinkedIn profile: (28) How to Pass a ServiceNow Mainline Exam | LinkedInBut since there is a dedicated Training and Certifications forum I thought it would be ideal for me to post this article here...
Query about CAD exam cost
Hi Community, I have successfully completed the Application Development Fundamentals On Demand training and now see an option to take the exam.However, when I click the exam link, it asks me to register by paying $300. Could you please confirm whethe...
Lists and Filters Task - Failed
I'm having trouble getting passed the Lists and Filters Task. I have followed the steps correctly. But my validation has been failing. As there is a state marked as Canceled which couldn't be changed due to security
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