Questions about Special Accommodations for Online Proctored Testing

I recently took the CIS-ITSM exam for the second time, and unfortunately, I failed again.  Looking at the Topic Level Scoring they sent me, I think I may have done worse when compared to the last time I took the exam. First attempt:Topic Level Scorin...

Questions about my CIS-ITSM Retake

In July, I took the CIS-ITSM Exam and didn't pass.  It was my first attempt at the exam, and despite what I thought was adequate training and preparation, I found that the questions on the exam were wildly different than what I had expected.  When I ...

Recovering mycertificate after losing access to my company email

I no longer have the login credentials for my old company profile (matia.dippolito@accenture.com) as I have left the company. I am therefore unable to retrieve my latest updated CSA certificate (credential number 171014675). How can I obtain my certi...

CSA exam suspended

My CSA exam was suspended because of web camera problems. Can I get another voucher to reschedule the exam?

Clarification Request: CAD Exam Section-Level Scoring & Cutoff Criteria (2025 Release)

Hello ServiceNow Community,I recently appeared for the ServiceNow Certified Application Developer (CAD) exam – 2025 release. I want to clarify some doubts regarding the scoring and passing criteria, as I noticed a discrepancy that affected my result....

how to configure the windows os servers pattern to classify windows 2025 server in sndiscovery

Which Certification Path to go after the CSA?

Hello Everyone,I recently completed my CSA certification, but I'm unsure about which certification to pursue next. Currently, I’m working as a portal developer, and I’d like to enhance my knowledge in both portal development and ITSM.I’d appreciate y...

Micro certification task 2

Hello, I'm doing Micro certification task 2 but when I clicked Incidents in Service Desk. The page is just blank. Refresh not work. And logging out and logging in again not work as well. Task Instructions:1. Impersonate Platform User.2. Personalize t...

CAS-PA - Performance Analytics exam tips

Hi. Anyone here has done the Certified Application Specialist - Performance Analytics exam? I have experience in building Dashboards, data collector jobs, indicators, breakdowns, widgets and using the Analytics Hub. Also done the PA Basics course and...

CSA Exam MCQ Doubt

after you create a new table, what is the best practice regarding the navigationpane? Choose 2 answers?a) create application menu with the same name as the table labelb) set the font style on both the application menu and the modulec) specify which r...

How to claim servicenow CSA voucher.

Hello All,I have a ServiceNow CSA exam voucher. Whenever I am trying to claim it it is redirecting to me to a page where it is asking me to pay and begin. Things I have done till now- 1) Created created Webassessor account. - But my Webassessor showi...