I completed the tasks as specified, but after I press the Validate Task button I receive the following 2 errors:Did you rename a lane to 'In Progress'?Were you able to add the 7 'In Progress' Incidents to the 'In Progress' Lane?However, both are tru...
Hi, I know it may not be a good idea to play around with OOTB functionality.However , would to know if there is a way where I can alert user to fill in "comments" without fail for the failed certification elements.Looked at the different UI Macros a...
Hello Team,I can see one message on now learning university home page as "you have 1 or more credentials at risk of expiring! Take the following steps to resolve:" (It is for Zurich delta exam)However, when I click on "Access your delta exam(s)", it ...
Sorry for the elementary question, but I'm trying to make my way through the ServiceNow Administration Fundamentals On Demand Learning course -- and when I get to the labs, Lab 1.1 and 1.2 so far, they have automatically been marked as completed, and...
Hello.I am due to register my first retake (i.e. my second attempt) of the CIS ITSM exam, having failed my first attempt in the summer of 2025, but I understand now that there is a pre-requisite for having completed the Certified Implementation Speci...
Hi there, I have completed my CSA last year and it shows that I have to take it again before April this year and it has the same fee as the first time I took.1. Can it be free? If not, why are we asked to pay for the same certificate every year?2. Is...
THIS IS AN ARTICLE NOT A QUESTION Hi All, Everyday we are getting so many questions about CSA (Certified ServiceNow Admin) Free voucher or discounted voucher. In a time where ServiceNow certifications are getting costlier, there's a way to earn your ...
Hello, I was doing the task of list and filters and did all the requisites.By mistake, i changed the the state of all 1- Critical Priority to IN PROGRESS. Is there any option to change the instance into the state in which the changes are not made.
“I appeared for the CSA exam on 20/11/2025 and successfully passed. I have downloaded the certificate, but it does not display a certification number. Could someone please guide me on how to obtain the certification number? I need to share the certif...
Hi All,I have completed the now learning course for Certified Implementation Specialist - Data Foundations (CMDB and CSDM) and its pre-requisites as well. However, I am not able to register for the exam. It is showing as processing. I have tried open...
Hello Guys, This my first course and new to service now. I have enrolled to ServiceNow Administration Fundamentals (Xanadu) on demand course. I don't know how to go through this course I see lab activities, but I don't find any resources with instruc...
Hello Community,I recently applied for the ServiceNow RiseUp program, and it has been about a week since I submitted my application. I understand that the program team might be processing multiple requests, but I wanted to check if there is a usual t...
i already registered for the exam " Certified System Administrator " and already scheduled it i have finished the book and the online course and now and i'm repeating the whole materials again and again. are there any advises to manage time in the ex...
I wrote cad exam,i got 72% but i didnt get any certificate similarly for my frnd she got 87% even though she didnt get any certificate. Can any one please tell me how to sort this issue?
Hello ServiceNow community - I am looking to collaborate with product owners who work in field services teams, to understand how to even further improve the product roadmap to enable the digital workplace experience for all the end users?
