Training and Certifications forum

Exam Registration

Hi I accidentally registered for the CIS Data Foundations exam. I don't need to complete this until December 2026. But I now have a 90-day deadline, is there anyway I can change this?

Resolved! Next Experience, Navigation, and Access Task

I am a new user taking the first course on ServiceNow platform. For first simulation the tasks are as follows:Task Instructions:1.Navigate to the User Menu (select the System Administrator avatar in the top right corner).2.Select Impersonate user.3.L...

Resolved! Difficulty Level of CSA Certification Exam?

Is it very difficult to clear the CSA Certification exam in the first attempt?

Resolved! Can anyone please share the study material or dumps for CIS Risk and compliance.

Lost my webassessor account

I have completed my CSA certification when I was in my previous organization. I forgot to transfer my data from my professional servicenow account to personal one. Now, I have joined new organization and not able to login to my webassessor account. H...

Resolved! Where are My Vouchers in the new ServiceNow's Unified Digital Profile Experience

Today the NowLearning portal as well as the My Profile from that portal were updated. I'm unabe to find any section similar to "My Vouchers" as in the previous version of this site, in order to use my CIS-CSM voucher to schedule the certification exa...

CAD Exam Yokohama

Which of the following statements is true for managing applications purchased from the Store?Options: Customizations cannot revert back to the base system application. Applications that belong to other organizations can be customized. There are sepa...

Resolved! CMDB Learning

Hi Team,Today, When I tried to login and resume the learning then I got the below error and not able to continue.Kindly help me on this. You are not authenticated to access this content. Reason: {"message":"Requester's IP address does not match the a...

Assessment Simulator Task 2: Favorite a Filtered List

Am I missing something, I followed all the instructions and completed the task yet I am not able to finish the validation.can anyone plz help me with this?

Resolved! ITSM Simulator Lab

Hello, Hoping someone can point me in the right direction for this lab I'm going crazy: Change approvers should have all necessary information on the change request at the time of submission, including: - Requested by - Configuration item - Imp...

Resolved! IT Service Management - Implementation Simulator...

Hi everybody, I am currently going through the Implementation Simulator and I am kinda stuck on this specific task:Change requests without sufficient lead time pose a greater risk to the environment and should be documented as such. Risk calculations...

to complete CIS data foundations, CSA is mandate to complete eve though I already completed CSA

Hi All,I have an voucher for CIS DISCO which will expire this month.When Trying to register for this exam, it is asking to complete the CIS - Data foundations as mandate.While learning on the CIS - Data foundations course, it is asking me to take the...

Resolved! Training Course Error

I got the below message error in the middle of my training course lesson. I have tried logging off and back on and still getting this error.

Resolved! CIS-CSM Exam Learning Material

Hi, Looking at taking the CIS-CSM exam soon. I've read that the exam asks questions outside of the ebook, is that true? If so, which resources can i use? Or should i stick to studying the ebook only? Thanks

Resolved! Hello world

My first post. After taking my training on welcome to service now and micro-certification-welcome to servicenow. I hope to come back to the post this time next year and see how much I have grown. Anyone has an ideal what I should be doing, while wait...