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Orlando Delta Exam Window

This article has been moved to: https://community.servicenow.com/community?id=community_article&sys_id=baf3a09edb9b945066f1d9d96896195c -- where it's being updated for each ServiceNow Release. Thanks!   Hi all, Just wanted to provide this information...

K20 - LAB 1141 - Advanced Reporting - Q&A

This article is for questions and answers for LAB1141 - Advanced Reporting. This lab is being presented multiple times throughout the live K20 event May 5 - 7, 2020. During the live event, post your questions in the comments of this article, and one ...

anna_scheib by ServiceNow Employee
  • 22498 Views
  • 82 comments
  • 16 helpfuls

K20 LAB1133 - Build a Unified Employee Service Experience with Employee Service Center Session Q&A

This article is for questions and answers for LAB1133 - Build a Unified Employee Service Experience with Employee Service Center. This lab is being presented multiple times throughout the live K20 event May 5 - 7, 2020. During the live event, post yo...

Lena_Latham by ServiceNow Employee
  • 25734 Views
  • 117 comments
  • 66 helpfuls

K20 LAB2968 - Manage strategies to drive outcomes that create value with IT Business Management Session Q&A.

This article is for questions and answers for LAB2968 - Manage strategies to drive outcomes that create value with IT Business Management. This lab is being presented multiple times throughout the live K20 event May 5 - 7, 2020. During the live event...

serge_terzian by ServiceNow Employee
  • 38088 Views
  • 130 comments
  • 56 helpfuls

K20 LAB2974c - Resolve Customer Issues Faster with Advanced Work Assignment and Agent Workspace

This article is for questions and answers for Lab 2974 c - Resolve Customer Issues Faster with Advanced Work Assignment and Agent Workspace. This lab is being presented on Thursday, May 7th from 5:00 - 7:00 pm PDT during the live K20 event. During th...

Lena Laughlin by ServiceNow Employee
  • 3347 Views
  • 14 comments
  • 7 helpfuls

K20 LAB2974b - Resolve Customer Issues Faster with Advanced Work Assignment and Agent Workspace

This article is for questions and answers for Lab 2974 b - Resolve Customer Issues Faster with Advanced Work Assignment and Agent Workspace. This lab is being presented on Wednesday, May 6th from 11:00 am - 1:00 pm PDT during the K20 event. During th...

Lena Laughlin by ServiceNow Employee
  • 7153 Views
  • 38 comments
  • 12 helpfuls
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