For years, the ServiceNow developer community and official training modules have hammered home a golden rule: Avoid using GlideRecord in Client Scripts. We are taught to use GlideAjax with asynchronous XMLHttpRequests to keep the browser responsive ...
I have a PDI that I've kept live and kept upgrading. Since Australia, Quotes no longer display properly. Other people in my organization who are also using the SOMT modules are having the same issues. I tried installing the patches to Australia today...
Hi All, After upgrading one of our instances to the Australia version, we observed a UI change in the Multi-Row Variable Set (MRVS). The “Add” and “Remove All” buttons are now aligned to the right, whereas in the previous instance they were aligned t...
Hi All, Hoping you can help. Since upgrading to Australia Patch 2 on our Non prod instance, most of our available fields have become read only. Below are 2 examples from our Dev and Prod instances. Has this happened to anyone else and does anyone h...
I have added the following JavaScript libraries to the ServiceNow widget dependencies:https://d3js.org/d3.v7.min.jshttps://unpkg.com/d3-flextree@2.1.2/build/d3-flextree.jshttps://unpkg.com/d3-org-chart@3.1.1/build/d3-org-chart.min.jsIs it safe to use...
I am looking for a specific path to convert Core UI Reports to Visualizations. It appears that I have to bulk convert all the dashboards to platform analytics (creating the visualizations). If I do that, can I keep Core UI dashboards/reports active? ...
I am currently on glide-australia-02-11-2026__patch0-hotfix1-03-16-2026 and have been running some ATF tests that involve Client Scripts to set field mandatory and visibility.However, when the ATF runs using the Client Test Runner, the Client Script ...
We just upgraded our dev instance to Yokohama (from Xanadu) and after a store sync we found that there are 167 (!) store apps to update. I know of some scripts floating around that can do this, but I am always afraid of using them, because often thes...
My PDI https://dev219191.service-now.com is not letting me install any plugin fro developer website directly. Also, today I got an email stating i need to save my work and release by tomorrow otherwise it will be retired due to techncial issues. Is ...
I wanted to know if Agent Workspace is deprecated or not in Washington dc? If deprecated, can someone please share a detailed link of it?As I can see its still there and there is no relevant link related to Agent Workspace deprecation.
We were early adopters of the Australia early release and since we upgraded we have encountered many occurrences when in the middle of browsing/clicking things we got an error The webpage at https://{environment}.service-now.com/....super long url mi...
This is no question, this is a solution!! (unfortunately, blogs and articles can only be created by a few, so I have to use the question section) One of the biggest annoyances a ServiceNow admin has, is the way that ServiceNow wants you to update Sto...
I would appreciate assistance with configuring this setup. I have attempted multiple approaches and created a new policy, but I have not been successful in completing the configuration. I also tried locating the scheduled jobs; however, I encountered...
glide.update_set.auto_preview is true in my system still after retrieving update sets, it remains in loaded state.
Automated Lifecycle Management: Multi-App and Plugin Batch UpdatesThe ChallengeManaging updates for dozens of ServiceNow Store Applications and Plugins is traditionally a manual, time-consuming process. Administrators usually have to navigate to the ...