I have created a UI Action named Access Graph and configured the redirection logic. The UI Action works correctly when accessed directly from the record form. However, in the custom portal, clicking the Access Graph button does not perform the redire...
Hi Community,I'm looking for guidance on how other organizations manage the resource demands of mandatory ServiceNow platform upgrades while maintaining delivery on business priorities.Our Situation: We're currently dedicating significant team capaci...
Data separation: Enables tenants of the domain to see only data that they have permissions to see.Users, including the customer accounts that are used for integrations, see only the data in the domains they have permission to access.Customers, agents...
I have requested for a new PDI in Australia version. When I have impersonated admin/ change_manager roled user, I cant see change/problem options in left navigator. what is the issue? how to fix it?
How are catalog item fulfilment states configured?
Hello all, We are going to clone our DEV instance, and I have taken back-up of below tables. System Properties (sys_properties)Authentication Configurations (sys_auth_profile)Basic Auth Configuration (sys_auth_profile_basic)Application Registries (oa...
Hi Team,I have a Partner account and a personal ServiceNow instance. Recently, the instance has become extremely slow.Almost every action in the UI takes around 1 minute or sometimes even longer. For example:Viewing a recordOpening a tableNavigating ...
In service operations workspace, the Add Approver button in Change Approval related list is visible but not functional. No Action Assignment exists for sysapproval_approver on SOW. Requesting OOTB fix or official KB article."
Hello,Can anyone tell me how to open a ticket in ServiceNow (https://hi.service-now.com)?
Hi Team, I hope you are doing well ! Last week, we upgraded our ServiceNow Test Instance from the Zurich to Australia release. Post upgrade, we observed that the “HashiCorp Vault Credential” plug-in is no longer available in the Australia release. Wh...
When we click on "create new" under change request application, we used to see the interceptor page and we can select model and change request gets created with that model directly. After Australia release, this ui got changed as below and after sele...
Hi, We recently upgraded from Yokohama patch 13 to Australia patch 2 and noticed onclick of Transfer case in "HR Agent workspace", a dialog appears and on selecting HR service COE auto populates but an error message "Field is invalid" appearing.Attac...
After servicenow upgrade to Australia we are facing below error while executing ATFs, how to fix this issue? we aslo tried adding query range ACL on sys_plugin but it didn't work. "Part of the query on sys_plugins has been ignored because of insuffic...
in my pdi when i am click the start building button to practice it its open in new tab for the developer but its take to much to open i like half hour or take so much time i am faceing this issue from serveral weeks currently my pdi version is zurich...
I am unable to upgrade PDI to Australia from Zurich . its keeps stuck in the upgrading the instance for a quit a while . I tried to release Zurich PDI and request only Australia patch 2 . it same . pls help me on this .