Greetings,I am having a difficulty to explore the Now Create Portal. I have been told it has been moved to Best Practice Library. https://mynow.servicenow.com/now/best-practices/home However, I am lost on how to go forward from this new site to explo...
Has a date for ServiceNow Australia GA Release 2026 been published?
I’m working with a customer who plans to migrate their current ServiceNow production instance into a brand-new MSP (Managed Service Provider)-hosted instance. Specific Questions:What is the recommended high-level approach? (e.g., Cloning? UpdateSets ...
After upgrade to Zurich the special handling notes are not on client record but are listed on the table list view.
Hi Everyone, After upgrading to Zurich, patch4-hotfix3b-01-17-2026, we are unable to create a new story (rm_story) in SPM / ITBM . Project and Portfolio Management module? Did any one faced a similar issue? How did you get it fixed? I am already in f...
I am currently on glide-australia-02-11-2026__patch0-hotfix1-03-16-2026 and have been running some ATF tests that involve Client Scripts to set field mandatory and visibility.However, when the ATF runs using the Client Test Runner, the Client Script ...
Unable to take "Copy" on the Ebook administrator not sure why? it always shows copy limit reached why?
ServiceNow Instance UpgradesUpgrading a ServiceNow instance is a routine yet critical responsibility for platform teams. Every new ServiceNow release introduces improvements in performance, security, usability, and platform capabilities. Keeping your...
1.Navigate to Workspace -Open --Software Asset Workspace2.Click on icon named Licence Usage3.Under Reports -Click on Software product lifecycle report and see the issue that no records display in the list4.Now Click on Home icon >Check End of life Pr...
How to grsnt a user NS Admin role
We had set up the Microsoft graph spoke.set up the azure id.and then tried to use the Post incident details action in flow designer for posting the update in incident to the teams channel. but we are getting the below error and it is not working, any...
Hi ,After completing a recent instance clone, I noticed that the UI looks different compared to the source instance. The cloned instance came up using Core UI by default. I updated my user preferences to switch to Next Experience, but the interface s...
Hi Experts,I’ve been assigned to lead the ServiceNow upgrade activity for a new project with around 15,000 active users.We are planning to upgrade our instances from Yokohama to the Zurich release.This is my first time handling a full upgrade, and al...
Hi Team, I am new to servicenow instance cloning and version upgrade.Kindly guide me how can I start for successful path.if any one having in detail documentation please share with me,that would be great and appreciate. Thanks in advance for your sup...
Hi Team, Recently we have cloned dev instance, Header background has updated as per prod. I am trying to change the background color in dev. 1. Theme is created. 2. Style is created 3. then added my style in my theme 4. I have created a system pr...
