Hello - we have this Zurich issue and would apreciate your input.In Zurich release we observed that Service Catalog type Yes/No variables when leveraged with Flow Designer > Get Catalog Variables action output Runtime Value true/false as opposed to y...
materials that discuss notifications and best practices for notifications best way for configuring what ootb notifications are available for incident table and case ( probably need to load the Custerom Service Management plugin) also how to get fami...
Hello,My personal developer instance (dev299704, release: Yokohama) is stuck showing"502 Bad Gateway snow_adc" when I try to access it.The Developer Portal shows the instance as Offline, but the only availableactions are "Refresh" and "Release". I tr...
Hi all,Could you help me with Flow Designer? I have a catalog item where, for the backend , I am creating a flow designer based on the catalog variables . I want to update custom table fields. I started using the update record action. I selected the...
Recently upgraded from Xanadu to Zurich, and we are noticing the font is much smaller. It isn't the desktop zoom, it is specially ServiceNow post upgrade -for everyone in my instance. Anyone experienced this, and can guide me through increasing the d...
The Australia release introduces several important platform enhancements that improve developer productivity, dynamic schema management, API flexibility, and integration capabilities. These updates focus on strengthening extensibility, improving data...
Is anyone else having trouble upgrading PDI from Zurich to Australia ? I tried multiple times and it fails. The email I receive almost instantly says "You recently requested your personal development instance: dev9999x to be upgraded to Australia Rel...
In the past for our annual double family upgrade, after completing skipped records, we would go back and update major plugins (HR Case Management, SOW, etc.) before developing for new features provided in the family upgrade. Recently, we've began up...
We were early adopters of the Australia early release and since we upgraded we have encountered many occurrences when in the middle of browsing/clicking things we got an error The webpage at https://{environment}.service-now.com/....super long url mi...
Hello @Servicenow , I requested a ServiceNow instance around 10+ days ago, but I haven’t received it yet. I wanted to follow up to check on the current status of my request.Could you please let me know how much time it usually takes to provision the ...
I moved the update set from Dev to Test. The logo displays correctly in Dev, but it appears broken in Test (ServiceNow VA).This is the out-of-the-box logo, and no customizations were made.
Hello,I have three sub-production environments: Development, Test and Test2. Dev and Test2 were upgraded to Zurich in preparation for the end-of-support of Xanadu. Originally they were upgraded to Patch 4 Hot Fix 3; and that is the version to which m...
I tried to add the Event Management plugin to my newly-created dev instance [dev187046] but after a long delay, the result was this email: You recently requested the "Event Management" plugin to be activated on your personal development instance: dev...
Why is the ServiceNow Australia release is not upgrading in my PDI? Can anyone please help me to resolve it? Thanks in advance for your reply.
