Not sure I am in the right place. We are testing the Zurich upgrade prior to adoption and we have noticed "a new feature" within the Compliance modules. When an Indicator Task is closed as FAIL, the system is generating two Issues: One is associated...
In dashboard,in incident category there are Open Incidents by Status & Priority, Closed Incidents by Status & Priority andClosed Incidents Aging Reports.Here in stacked by dropdown priority is shown twice,while selecting any priority no changes is re...
Hi everyone, As of September 2024, ServiceNow deprecated the "Instance Security Center" and replaced it with the "ServiceNow Security Center". (Source) We redirected the /isc to a 404 page a few years ago but I still see traces in the system (and ski...
Hi All, The Worknotes in the incident is not displaying the Hyperlinks.The KB should be Clickable and once clicked it should open it in a new tab.
Hello everyone,If this isn't the appropriate place for my suggestion, kindly guide me to the correct destination. Recently, I embarked on my journey with the ServiceNow platform and stumbled upon the incredibly handy shortcut, CTRL+ALT+i (on Windows)...
Hello Community,I have just performed a full instance scan, and it has generated 1,502 records in the findings. My question is: do we need to address all of these records manually, or is there a specific criteria for determining which ones need to be...
There is a store task table which extends retail case table. And there are some stores for each store there is store manager and store associate when i login or impersonate as a store manager he is able to see his store details like store task record...
With the last release / platform change to Zurich, the FSM default landing page changed is an unusual way.We received an emergency request from our facilities manager regarding a change in the default Landing page. Upon further discussion, we (IT) c...
I have a question about the behavior of the Priority column in the Upgrade Details [skipped record view] after an upgrade.Current Understanding:I understand the priority classification based on the official documentation:Priority 1 (Highest): UI Page...
Tell me about the CAD exam as it's platform is changing from nov 18 so can we claim the voucher now and schedule our exam between Nov 1-17??
Did supported image formats in the ESC portal change with the upgrade to Zurich release? Some of my icons disappeared and I'm wondering if it was because of their format (PNG vs SVG).
Hi all, Quick question to all. We will upgrade and clone our instance soon, and I need to save my update sets to re-deploy once the upgrade and clone is complete.If I 'Export Update Set Batch to XML' will it automatically save all the child update se...
Hello Team,My Personal Developer Instance (PDI) has been stuck in the status “Upgrading Instance in Progress” for more than an hour.I’ve tried refreshing the page multiple times, but the status hasn’t changed. Could you please help me to resolve this...
Users Approving without Role Count Towars a License?Checking to see if any user approving without any role counts towards a license.
