D3 chart
Has anyone worked with D3 charts in ServiceNow? I’d like to understand how to implement and use them on the widgets.
Forum Posts
After Zurich upgrade, Dashboard icons and numbers in single score view are cropped and not centered.
After Zurich upgrade, the icons and numbers in the single score view are cropped and no longer centered in the widget box. The dashboard single score widget alignment has changed from center to bottom after upgrading to Zurich.While on Yokohama vers...
zurick upgrade: workflow to start EC2 failed
we have a workflow to start amazon ec2 server but it stop working error TypeError: undefined is not a function. script // Workflow activity definition handler class//// Implement activity definition handling in the onExecute method//// Implement any ...
Resolved! How to add color-coding to Incidents in Service Operations Workspace (highlight by state)
Hello Community,I’m looking for guidance on adding color-coding to Incidents in Service Operations Workspace to improve at-a-glance recognition for our help desk agents. Specifically, we’d like to visually differentiate:New vs. In ProgressOn Hold sub...
AI Filter Assist search not working on workspace
Hello,on recent plugin activation, we started seeing an AI filter option on Project workspace, but also other workspaces.This option however returns error message. I havent found any relevant documentation explaining the feature. Does anyone know how...
Resolved! How do I get a complete list of plugins (not applications) in Vancouver with usual plugin columns?
I have a process to compare a freshly cloned prod Utah and a freshly cloned Utah upgraded to Vancouver. In our new Vancouver sandbox navigating to system definitions > Plugins does not give one the opportunity to review a list of just plugins, only ...
UI ACTIONS are NOT Functioning
Hello,UI actions in sso_proprties tables are not functioning after instance clone and patch. However other instance which was patched at the same time is working with no issues. Suggested the customer to repair the plugin "com.snc.integration.sso.mul...
hide a OOB in a Incident_task and keep the one that I create
I have a problem with hide a button that have the same name in an incident_task I create one for compose email but another one was created before and is restricted is in Service management for SOW in a global scope I tried to overrided and is not wo...
Can i add "snc_required_script_writer_permission" directly under admin and catalog admin role.
Hi All,Can i add "snc_required_script_writer_permission" directly under admin and catalog admin role. And then remove all the users from conditional script writer group?what should be the correct way to use this group/role? Thanks
Servicenow relative filter
Has servicenow discontinued on or before option with relative filter. I am not able to choose this option while created reports for RITM not updated for 7 days.
Clean up sys_upgrade_history
Hi, After updating a plugin, I can find the changes applied in the sys_upgrade_history table. It is then possible to process the changes_skipped in the same way as during an upgrade.I realize that this information is deleted after X days. Only the in...
Update parent task after child deletion
Hi Team, I'm unable to see any changes on Task table and how to check parent task could you please clarify this one(function executeRule(current, previous /*null when async*/) { if (current.parent) { var parentTask = new GlideRecord('task')...
Resolved! Assessment Simulator Task 4: Create a Visual Task Board (VTB) from a List
¿they asked me for 7 incidents "Were you able to add the 7 'In Progress' Incidents to the 'In Progress' Lane? But I just have access to put 5 on that lane... there's not enought incidents with that particular caracteristic... "STATE ON HOLD", theres ...
diagnose a zscaler issue
Hi, I was contacted by a Senior Information Systems Engineer in 5400 Tech Ops Infrastructure about a diagnose on a zscaler issue. Subsequently a file was copied to my hard drive and I have been asked t share a folder via team chat. Just wanted to dou...
when i upgrade to zunrich,why i can't filter by tags in CSM Workspace
when i upgrade to zunrich,why i can't filter by tags in CSM Workspace,this tag column show 'This column can't be filtered'
