i recently upgraded my PDI to latest Brazil release as wanted to take a look at the new Change Lockdown feature however even though it is available doesn't seem to fully work i.e. i can create lockdowns but can't progress as doesn't assign approvals ...
Recently, our organization upgraded our ServiceNow instance from Zurich to Australia. Since the upgrade, we have been experiencing intermittent performance issues across the entire instance.The issue affects all users in our production environment. W...
Dev Instance in Upgrading state from last 5 hours and seems it got stuck.we are unable to to do anything, can you please fix it at the earlist.
WHY I CANT ACTIVATE DISCOVERY PLUGIN ON MY DEV INSTANCE CAN SOMEONE HELP?
There is one integration between salesforce and SNOW, currently we are getting error like invalid environment than we identifed the logs and found that we are sending environmant as "nowcorp" which is not available in salesforces system , this missin...
Hi All,In ServiceNow playbook. We used Create Task activity. but issue is in dev instance it is working fine. but the same conditions defined in QA instance and no other changes was made. I see all condition and automation activities was same in dev ...
Recovering a Locked-Out PDI After Enabling the AI-Native User Experience (AIUX)If you recently enabled the system properties aiux.experience or aiux.on_off_user_pref_enabled on your Personal Developer Instance (PDI) and found yourself completely loc...
Hi Community, We had 'Dashboards Overview' UI element in our instance till Zurich release but after upgrading to Australia release, we are unable to see the 'Dashboards Overview'. Is it possible to customize and bring it back?
After upgrading our instance from Zurich to Australia, the Teams and Schedules options are no longer visible in the Service Operations Workspace navigation panel.We have verified the following:The correct chrome_toolbar record is associated with Serv...
We have an air-gapped self-hosted on top of RHEL 8.10 what works best for you?
Hi all,I’m trying to register for the exam, but it shows a “Resume” button, and nothing happens when I click it.Has anyone faced this issue? Please let me know how to resolve it. Thanks!
Hi all,I am looking for SN admins who may have experienced something similar with the newer conditional_table_query_range ACLs.During an upgrade to Australia, ServiceNow inserted a new ACL on our instance:Name = cmdb_ciOperation = conditional_table_q...
Hi ServiceNow Community,I am facing a 502 Bad Gateway error in ServiceNow, and the error message displays “snow_adc”.Has anyone encountered this issue before? Could you please help me understand the possible cause and how to resolve it?I would apprec...
Hi Team, hope you are doing good.We have recently noticed that Config Items are not appearing when we are trying to search in Global Search box, after Australia patch upgrade. Could you please help us on how can we fix it.
Hi Everyone, Our Norstella Production instance is currently on Zurich Patch 10 Hot Fix 4b W40.We have an active Change Request for “Family EOL Upgrade: Install Australia Patch 6 W39 on SNC Instance - norstella.” The planned Start Date and End Date ar...
