Hello All, is anyone used Upgrade plan feature which is introduced by servicenow currently. We are upgrading the servicenow using this feature , once we installed the upgrade plan application in consumer environment , after that , we are not able to ...
Hi, As a ServiceNow customer you will receive monthly emails about patching or other changes.And (gladly) sometimes a Incident that there is an availability issue. I wonder if somebody knows if there is an option out of the box from ServiceNow theirs...
Hello, I would like to know if there is a best practice following the update of an instance. For example, I am moving from update 8 to update 9 for the Vancouver version. I have noticed that several components have not been updated in terms of patte...
Hello, I would like to be able to use a dev instance and specify a precise version. For example, I can request a Vancouver, but I cannot upgrade it to patch 8. I can only use the version provided at the time of the request. Thx in advance!!
Introducing the Exciting Features of ServiceNow Washington DC Release Platform Analytics: A New Era for ReportingIn the Washington DC release, ServiceNow has made significant improvements to the platform analytics capabilities, providing users with e...
I'm within the Admin Center and want to update the CSM and FSM Configurable Workspace Foundation plugin which says "Update available" (see below) When I click to see the details page, no other versions appear under Version Details (see below) This h...
I do Not have access to stats.do, nor admin access. How can I view what ServiceNow version our company is on?
Hi,We have a test case to check portal user should NOT able to click on a button if time period passes in a list view in service portal.How can we complete the test case PASS successfully with this scenario?
We have just upgraded our DEV environment from Tokyo to Vancouver and in the upgrade conflicts list we found that we have more than 2000 entries with no priority. Has anyone seen this already and knows how we should handle them?If it can make any dif...
Hi folks, Since the upgrade to Washington DC from Utah, I've noticed the Context App Pill has become narrower that certain number in long labled table like Human Resources no longer shows properly as opposed to Utah where full number displays. e....
Hello, Has anyone encountered, resolved, or have any recommendations for how to resolve this issue:Short description: Mid Server failed to Upgrade Failed at the "Deploy Binary File" Stage - pic attached Things I've checked:Restarted service, didn't...
Hi Community,i have requirement like after Washington upgrade user preference is disabled.when i enable the property, its applying only in my system. it should apply on entire environment who all want to use.by enabling this property related list wil...
hello,After the upgrade of the servicenow version, a reminder message appeared. How can I permanently turn off this message in this environment and no longer pop up this message.thank you !
Hi,I was trying to capture in an update set my comments and resolution in the Upgrade Details but I don't know why some or most of the updates I made wasn't captured in the update set. Out of 500 records from Upgrade details table only 5 was captured...
Hi,I would like to the new or modified features for business users like ITIL or scrum users or portal or End users in Washington DC release in ITSM, HRSD, SPM, Now platform.I listed few of them like, "save as draft" button on catalog items in portalL...
