All Approval record comments are not added in Parent record.

[Nikhil80]

Hello Community,

I have a problem where I am trying to add comments of approval records to Parent record, this parent record have more then one approvals.
The script which i have written is adding comments from only 1 approval record.
This script I have on Flow designer script for work notes field.

Script:

var RecordID = fd_data.trigger.current.sys_id;

var appRec = new GlideRecord('sysapproval_approver');

appRec.addQuery('document_id',RecordID);

appRec.query();

while (appRec.next()) {

    var comments;

  comments = appRec.comments.getJournalEntry(1);

var name = appRec.approver.name.getDisplayValue();

return "Case is Approved by " + name + '\n' + comments;

}

[AniketC85155510 · Accepted solution]

Hello @Nikhil80 ,

Please give a try to the code below and see how it works for you.

var RecordID = fd_data.trigger.current.sys_id;
var appRec = new GlideRecord('sysapproval_approver');
appRec.addQuery('document_id', RecordID);
appRec.query();

var allComments = "";

while (appRec.next()) {
    var comments = appRec.comments.getJournalEntry(1);
    var name = appRec.approver.name.getDisplayValue();
    allComments += "Case is Approved by " + name + '\n' + comments + '\n';
}

return allComments;

Let me know your views on this and Mark ✅Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.

Thanks,

Aniket