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Attachment Variables posted in Approval Notifications

Hi,I read the community article for Attachment variables 'https://www.servicenow.com/community/itsm-articles/attachment-variable-making-attachment-mandatory-in-catalog-items/ta-p/2301120#feedback-error' and followed the script to display an attachmen...

Karen16 by Giga Guru
  • 462 Views
  • 1 replies
  • 0 helpfuls

Rest message parameters

I am trying to build a rest message and passing parameters. One of the parameter I am trying to set != but doesnt seem to be working. In the api url I have it as TempID!=test but does not work. Instead pulls all the data. How can I get this working

samadam by Kilo Sage
  • 313 Views
  • 1 replies
  • 0 helpfuls

Resolved! Bulk close all REQ's with no RITM's attached

Hi Community,I've recently found that we have 289 requests in our instance with no RITMS attached (not sure how this happened) and am trying to bulk close these as there's no use for them.When looking at the request table I cannot find anything on th...

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