Kiosk name is not visible in the queue screen
Hi All , Kiosk name is not visible in the queue screen even though i have enabled the enable kiosk in the location queue table
Forum Posts
"Grouped Choice Input Control" user input is not working in teams chat
Hi All,I have designed a topic in Virtual agent where I'm using "Grouped Choice Input Control" user input for one of catalog item, its working fine in chat bot. Pls see the below screenshot. But, When I'm using this catalog item in teams chat, its th...
Modify Standard Change Templte - Pre-populate the change request Values
Hi All, Whenever a user selects the value from the lookup field "Template To Modify," populate the Change Request Values fields along with Description and Category.I tried with a catalog client script on "Modify a Standard Change Template" record pr...
Priority is showing 5 on new incident record
Hi All, In test environment, priority value is automatically set to 5 when a new incident record page is opened.It is showing as 4-Low in Dev and PROD, but not in test.I have checked the default value which is set to 4. Any suggestions on how this ca...
approve and reject button is not visible in the workspace
Hi All, approve and reject button is not visible in the workspace while taking the ticket in the PDI workspace.Can anyone help me Thanks ,Chandan
Kiosk value not showing empty in the location kiosk workspace
Hi All, Can anyone help me why Kiosk value not showing empty in the location kiosk workspace in the PDI. Thanks ,Chandan
change_request, Fill Out Risk Assessment, radial buttons
change_request Hi all I am traying to automate a Change Request Form, but in the test Case I am asked to make some changes in the "Fill Out Risk Assessment". I tried retrieving the components (UI) but in the list only the "close" and "submit" button...
Configure Ai indexed source.
Hi,Can you please help me with the task?Go to AI Search > AI Search Index > Indexed SourcesReview the default indexed sources- Confirm/edit Child Tables- Set a "filter" attribute for each Indexed Source to index only those tables/records you plan to ...
fire an event with business rule
I want to delete a record under conditions ( in the business rules) how to pass the record id to the event ? thank you
Where is this Activity Log coming from?
I am trying to trace down this activity log:I have found that the log is indirectly triggered by this business rule:Where can I look in SN to view how the log was made? Edit: I almost forgot! This only happens when editing the related list of the ch...
How to hide reference (i) icon for a field on Workspace, when the field is read only.
How to hide reference (i) icon for a field on Workspace, when the field is read only.
Obtaining Form URL in ServiceNow Mobile App
I've created a custom form named "Order Laptop" in ServiceNow. I'm interested in knowing if there's a way to retrieve the URL of this form directly from the ServiceNow Mobile App.If such a feature exists, could you please provide me with the necessar...
Can I change the planned start date ?
Hi !I'm currently using the ServiceNow SPM module and I wanted to know two things :1/ can I change the planned start date in my planning ?2/ how are the approved start dates calculated ? Can me modify them by hands ? Can someone help me please, Thank...
Preview available for location field of type reference field on cmdb_ci_ip_router table?
Preview available for the location field of the type reference field on the cmdb_ci_ip_router table, but it is not showing on the form field?
AD Group - Workflow activity error
Hi All,I have configured a workflow with custom workflow activity to remove user to a AD group. Workflow shows error,{"result":"failure","error_message":"(& (objectClass=User) (samaccountname=TA1)) could not be foundcan anyone please help.Many thanks...
