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Forum Posts

workspace simple list issue

In the workspace home I have created one simple list for task table and change the list column which I want display in the order on the workspace.  But once I clicked on view all option from the simple list view it will redirected me to next page and...

Praju_123_0-1729227234364.png Praju_123_1-1729227369199.png
Praju_123 by Tera Contributor
  • 573 Views
  • 1 replies
  • 0 helpfuls

MID Server Windows Server CAL license

 Hello all, Let's say we propose Windows Server edition for a customer to host MID server to cater for ITOM Operator Pro v2, They have about million devices in thier network, mostly EUC. Will Windows CAL licenses come into play?  How does CAL license...

Mansor2 by Tera Contributor
  • 400 Views
  • 1 replies
  • 0 helpfuls

Resolved! Notification (E-mail) triggering twice

A outbound notification configured in HD2HD structured email scope is triggering twice in the case table when the status of the incident task is complete successful. The image of the condition configured and notification triggered is attached below. ...

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Nandhinisri by Tera Contributor
  • 931 Views
  • 3 replies
  • 2 helpfuls

Virtal agent region specific set up

Hi Team I have a requirement to Enable virtual agent lite region specific, currently it is available to all users , How can I restrict its availability to specific regions and business units? RegardsRak**bleep**h

CSM Portal footer as same as ESC Potal footer

Hi All,I am new to SNOW and have a requirement where I have to make footer of CSM portal to as same as ESC portal footer. ESC portal footer is configured, I made footer of ESC footer to same as CSM footer, but CSM footer is not visible.Anyone know wh...

gshrikhande by Tera Contributor
  • 528 Views
  • 1 replies
  • 0 helpfuls