I would like to scan a barcode (asset) and retrieve additional data or tags linked to the scanned data. Example:I scan in the Sheet ID 19233 & in lines below, it populates the fields for "Parts Included" or "Model". Additional functionality requeste...
I made a flow that looks at the variable ownership table and gets each variable thats displayed on the RITM and prints them in the description. I was wondering is it bad to make Flows that use the Lookup records for task like this?
Hi! How do you remove the buttons on the side in the workspace? Attached is a picture of the buttonsin table incident
I need to create a Record Producer that will delete a delegate record from a User record.This is the script I have so far. When I select a delegate to remove & I submit the request the delegate is actually added to the user record, not deleted.
Can any one help who already implemented this1.I need to pass attachment into binary form from ServiceNow to Zendesk.2.Zendesk will send attachments as a link in comments to ServiceNow how did we decode to attachment in ServiceNow.
I want to create a report which should have all the ticket reached in our "XYZ" assignment group between Sun 00:00:00 to Sat 23:59:59.How can we achieve this ?Quick help needed .
Hello All, I have one requirement to store the time when the state puts onhold. Then need to capture the time when the state changes from onhold to any other state. Then need to store the difference value of when incident put onhold and the time when...
Hi Team, I am trying to understand How virtual agent API works . I am able to trigger the chat to live agent using virtual agent API using postman. 1) Initiated request from postman and I am getting chat request in workspace Also I can see in flo...
If we are searching for a catalog form in search bar we can see the form but if we are following the proper navigation path the catalog form option is not there. Can anyone think of a reason or solution?
I want to disable this pop up box that comes up when Add to cart is clicked.Not able to find out from where it is getting triggered.
I Have one question Related to User table. Whenever add new user In User table automatic Raised Request . Please suggest & Provided code Thanks
I have created this query ''javascript: if(current.variables.assign_to_self == 'Yes') new global.ITWorkRequest().assignmentGroup(current.variables.requested_for);'' in my reference qualifier for getting the groups in assignment group field. Now...
Hi All, Can anyone please tell me how to enable Dynamic translate for the portal? Thank you in advance.
How to remove Discuss button from change table (Nothing should be global) without impacting any other usages of that button and by not touching the OOTB button at all.
Hello Experts, We have integrated Slack to ServiceNow, whenever a post is created in a slack channel it would create a incident in ServiceNow.However, The SLA is attaching to all incident tickets except Slack incidents.The incident channel is creatin...
