On hold duration calculation
I want to report on "on hold duration" once after assigned to specific goup. help me out.
Forum Posts
Resolved! Importing 500 + Catalogs in ServiceNow
Thanks ! Question resolved. This is closed.
Pulling CC's recipients into ServiceNow Incident Notifications
Hello all, when a user emails a help request to your instance, their email address is recorded so that when a comment is added, they receive an email. This works... sometimes those users will cc other individuals in their original email...is there a...
Resolved! Restrict Variable Value to a Specific Format
Is it possible to restrict a variable's value to look like this: RQ-12345678. The user must always enter 'RQ-' and then 8 various numbers? If so, what does the script look like? Thank you!
Transform Map
When we create a transform map on incident table , there is an out of box notification that gets generated. Is it possible that this notifcation is not shown to assignment group members.
Dashboard filter not works for the group members.
I have created a dashboard in HR Core application. And shared a reports with 2 groups with set of users but for one group dashboard filter is not works on reports data shows 0 records or count and for other group filter works properly fine. How can i...
auto populate manager details based on user selected in requested for field
Hi Community, I have a requirement, in catalog form there is variable set in that there is 2 fields called common_vars_requested_for (reference) and common_vars_also_notify (list collector) both refers to user table. When a user name is selected in c...
Is it possible to download a PDF from the Mobile Agent App using an Action Function?
I'm developing a button for the Mobile Agent that when an incident is closed you can download the PDF for signature. Current function for Incident's form view. function onClick(g_form) { g_modal.showFrame({ url: '/ui_page.do?sys_id=ed3861854...
Not all data labels show on a bar graph
I have a question about data labels not showing on bar graphs. One one, all the stacks have a data label, yet on another graph, some don't. Both are configured exactly the same way. Is there a way to force it to show all the data labels? I have an ex...
When form loads manager details needs to be populate
HI Community, I have a requirement, need to populate the manager details in Is manager (list collector) field when the form is loaded.In the catalog form there is variable set field named Requested for in that field when user opens the form in portal...
After downloading a PFX Certificate and attempt to install the Certificate,Getting error message
After downloading a PFX Certificate and attempt to install the Certificate, an error is presented stating - 'This file is invalid for use as the following: Personal Information Exchange''When same Get API call is executed from Postman I am getting pr...
Resolved! onChnage script needs to work iteratively.
function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { return; } var sysid = g_user.userID; //get current user sysid var ga = new GlideAjax('global.Check_user_group'); //script include name...
Order Guide / Catalog & process
Hi All,Im wondering if this is possible. And how I can achieve this!I have created a order guide for a new user – it has 3 different calalog options depending on what they select. Once the order guide is submitted –It creates the request, once approv...
