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Resolved! Null Field as a Report Condition

I'm trying to create a report that shows tasks when a certain field is blank. However, when I use the operator "is", it's not allowing me to leave the Value field blank. It's making me choose the four options we have. I tried using the operator "is n...

JBrians by Tera Contributor
  • 1380 Views
  • 6 replies
  • 1 helpfuls

Business Rule

I need help! I have a notification that I send an event and Business Rule to and the code works partially but the assignment_group does not work for me and the goal is that as soon as there is a group then the notification will be sent to the members...

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help text question choice

Hello Guys,I need to show related text field when a question choice is selected.I have created a variable : select box and it has multiple "question choices". Each question choice has different help text which is linked to a variable: "single line te...

Database View - Need help in creating DB View

Hi Team,I have requirement to create a Database View for two custom tables say A and B. Both tables having a reference field  named as "Account" to customer_account table. There is no direct relationship  between A and B but we have account field ref...

VinuS by Tera Contributor
  • 173 Views
  • 2 replies
  • 0 helpfuls

Service Catalog workflow with country restrictions

 I have created a query business rule on the task  to restrict viewing of incidents, catalog requests, and catalog tasks based on user location. US users should be able to see all tasks created by users from all countries. UK users should only be abl...

Notifications

i need help!!!!!It doesn't work for me, the condition is this: Notifications that need to be sent to supporters will be sent to the supporter himself (Assigned to), unless the field is empty and then it must be sent to the entire group (Assignment gr...

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