Hello Community Members, We a issue which is related to knowledge screen shots, end users are unable to see the screen shots in knowledge articles in employee center. Please find the below screen shots for reference. Thanks,Nagireddy
Hello Experts,Looking for the solution to show Live Chat Wait Time to end users while transferring the conversation to live agent.Any lead will be appreciated.
User is not able to see the attachment when added by a particular user but When user from other groups add the attachment. It is visible to everyone. If its an acl issue? explain detaily as to which acl I should use?
I have a requirement to make a choice field on the UI modal to be editable only when another choice field in the form has one particular value. (Approval is the field on the form -> The field on the UI modal is Approval type. Approval type should be...
what is Tier 1 application? Which table in the ServiceNow store the data of tier 1 applications?
Hi everyone, I hope this message finds you well. I am reaching out to inquire about the efficiency metrics associated with Virtual Agent and HR Agent Workspace functionalities. I want basically the numbers of, for example, % of improvement when usi...
I am trying to configure a UI Action on Incident Table that will open the dependency view of currently selected Configuration Item with a particular 'Predefined Filter'. I can select the filter after opening the dependency view but I am unable to di...
Hi,I have a catalog item and variable referring to cmdb_ci . When user is creating service request they will be selecting the asset name form the variable and will submit the request. I want to send an email notification for the user who performed th...
Hi Team,I have a requirement to add cc in the notification activity of workflow in ServiceNow. Could some one please help me on that. Thanks in Advance
Good Day All, Please help me on the scripting part that i need to include the variables under my request in esc portal
HI Team,We have a requirement wherein we need to hide dotwalked field from list view based on conditions.Can you suggest some approach or method to achieve this? BR,Ankur
Hello All, In our instance users are redirecting to portal, now we have requirement that "itil" users must redirect to backend instead portal after login/impersonating. Can someone please help me on this. @Ankur Bawiskar @Mark Roethof @Aman Kumar S ...
Guys @Ankur Bawiskar @Community Alums @Dr Atul G- LNG or anyone please clarify my query While setting up Integration spoke or JIRA or SAP using connection & credentials we are providing the required details & setting up the connection after that we ...
Hi, I have a variable inside a multirow variable set named 'user type' i have a similar variable in the form outside of the multirow. I want to make it so, once i select the user_type outside of the multirow, and once i open the mrv this variable is ...