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Customizing the update user MS ADv2 spoke action

Has anyone added additional fields to the Update User Action from Microsoft Active Directory v2 spoke? I have been trying to add three new attributes to set. fax (facsimileTelephoneNumber), OfficePhone (telephoneNumber), and extensionAttribute1. I've...

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nick135 by Tera Expert
  • 1300 Views
  • 1 replies
  • 0 helpfuls

Redirect particular users to custom portal page

Hi All,I have particular set of users (External Users) who doesn't able to login via SS0, so we have created local account to them and given user id and password. Since SSO is enabled, they can login using login.do along with the URL but if they do w...

login user has role "AB" can resolve the incident

Hi All,Seniors: if login user has a role "AB" have access to resolve the p1/p2 incidents.i used BR - "Before Update"  to get it done how ever its failing. any mistake in my script?(function executeRule(current, previous /null when async/) {if (curren...

nani1 by Tera Contributor
  • 321 Views
  • 2 replies
  • 0 helpfuls

auto translation of knowledge base articles

Hi,i am having a requirement related to auto translation of article from one specific knowledge base for only 5 languages.i am using a localization framework for this, i have create a new artifact for this auto translation  but i am having one challe...

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Datalookup definiton

Hi I have created a data lookup definition where i have to populate the watchlist and worknotes list .For this i have created matcher table 'watchlist_worknoteslist' and added fields like category ,subcategory, watchlist and worknotes list . Here if ...

"Insufficient privileges" error on now mobile app.

A couple of users are getting the "Insufficient Privileges" error when creating a couple of records in a row in the now mobile app. This happens in production environment and it is difficult to test and probably reproduce and trace the problem on pro...

ElvinSalim by Tera Contributor
  • 669 Views
  • 1 replies
  • 1 helpfuls