Approvals are not triggering for a category in change request
Hi, There is a new CI Class which is included in the category for which the approvals are not triggering. How can i achieve this. Thank you.
Forum Posts
how to update recurring price in ci table from flow designer
Hi all,I have used the below code to populate the recurring price of the catalog item in cmdb_ci table. In the workflow i used the below code and it worked.var rec = new GlideRecord("cmdb_ci_spkg");rec.u_recurring_price=current.recurring_price;Now ...
Add mandatory field check on "Fix" UI action for problem management
Hi All, The OOTB "Fix" UI Action is using ScriptLoaders and UI script to open up a pop-up when problem is moved from RCA to Fix in Progress: However, I need to validate 2 custom fields before the pop-up appears. I tried adding the mandatory check in...
Catalog variable to accept decimal values up to 2 digits?
Catalog variable to accept decimal values up to 2 digits?it should take whole number but only 2 decimal place should be allowed for decimal value.
Is it possible to generate record reference field with populating into custom table
Hello all,I just need to know that how chatbot of virtual agent be able to populate reference type field record into custom table or not!Regards,Suyash
How to insert record in any table via chatbot virtual agent.
Hello Everyone,I need a small requirement about Virtual Agent Chat.How to insert record in any table via virtual agent chat.Regards,Suyash
Resolved! Incident Category
We are implementing servicenow in our organization, is there any best practice to set services & category on incident form?
Incident creation Via (inbound email action)
Hi Community, Hope you all are doing well, I would like to create an Incident whenever I send an email through my to xyz1234@servicenowdevopers.com instance. I have enable the email properties and use * in domain to accept all the domain after that I...
Flow designer to execute same action process for IF condition
In flow designer If condition to check approval field is true then "ask for approval" then once approved then activity to follow for look up records , create record , send mail etc.Check approval field is false , then skip approval then the same acti...
Custom widget for CSM Portal
Hello, I was working a custom widget for csm portal where I need to show the variables of RITM of a REQ which is associated with a SCS case, for this requirement, I wrote script includes to get the variables and then configured the widget. My require...
S2P - Contract reference variable not available for supplier
Hello,I have created a record producer that will allow the supplier to select their own contract (act_contract) and I am still unable to see my contracts then I impersonate the supplier (external user in the supplier portal). I have added 2 ACLs with...
Collapse form section by default
Hey, Is there option to collapse form section by default - when opening an incident record in SOWfor example - only incident section will be open and contact details section will be collapsed:
Change tab name in SOW
HeyI want to change the name of the "Details" tab in the SOW. Would appreciate helpThanks, Shir
Incorrect downstream CI relationships - Database Instances
Hello all,Does anyone know which filter conditions to use in the SN Repport Designer to produce the following report - Incorrect downstream CI relationships for Database Instances. I have attached the screenshot for the report I run.Thank you for you...
How to Activate the flow in flow designer once it is deactivated in servicenow?
unfortunately i was deactivated the one of the flow in flow designer, after that i am not able to activate it. how can i resolve this issue?
