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List Collector variables in REST message

Hi,I am struggling with a script supposed to send a REST message regarding List Collector variables from a Requested Item. Here is the script:  // Define variables var variableMappings = { 'environments': { table: 'question...

Thomas G by Tera Guru
  • 439 Views
  • 2 replies
  • 1 helpfuls

Validate IP address

Hi All,Can someone please help me with IP address validation Regex, maximum length allowed is 30, should not accept special characters including( "/" and "-" ). Should allow '" , " to enter multiple IPs.Valid IP address formats example Single IP --> ...

Ankita9793 by Tera Contributor
  • 235 Views
  • 1 replies
  • 0 helpfuls

Resolved! Populate related list from catalog variable

I am looking at populating the requested item --> parent related list from a list collector variable on a catalog item when the catalog task gets closed. Any help on how to formulate the script would be appreciated.

Work Order Templates

Is it possible to turn work order templates into Catalog Items in FSM? If so, how easily can it be done? Is there a better process to do this? 

Resolved! If condition in workflow script is not working as expected

Hi All, I was comparing 2 reference fields in workflow script as below.If new_owner is not the same as the one who is requested the item. Then, new owner should receive an approval request. If not , then it has to auto approve. This script is written...

Renu9 by Tera Contributor
  • 469 Views
  • 5 replies
  • 0 helpfuls

Dynamic choice input is not returning value

Hi All,I am facing issue with one thing. In Virtual Agent I am using Dynamic Choice Input. Where I am writing this code to print choices, so Choices are printing successfully, but when the user is selecting any choices from it, then technical issue i...

pandeyved by Tera Contributor
  • 1002 Views
  • 9 replies
  • 0 helpfuls