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CSA Question

What is not related to Workflow?A. TransitionsB. VersionsC. ActivitiesD. Categories  What is the Ans for this Question

piyushbedre by Tera Contributor
  • 923 Views
  • 4 replies
  • 1 helpfuls

Resolved! HTML widget change for dropdown

I need two fields dependency on widget, like country and stateCountry: United kingdom, Europe and United States.States: United kingdom: 1 stateEurope: 4 statesUnited States: 19 states when "country" is selected as US then "state" must show 19 options...

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Hafsa1 by Mega Sage
  • 1621 Views
  • 5 replies
  • 1 helpfuls

NA Subcategory Added Automatically in Record Producer

Hello Community,In my Record Producer, when I select an Incident Type, the corresponding Incident Subcategories are displayed correctly.However, I’ve noticed that the last subcategory ("NA") is always being added automatically to the list of selected...

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pawankumar1 by Tera Contributor
  • 829 Views
  • 4 replies
  • 0 helpfuls

Resolved! Virtual agent Plugin

Hi,  I want to install Glide Virtual Agent on my PDI. When I click on Install now, it gives me the popup, 'This plugin is associated with a for-fee subscription'.  Does this mean I have to pay for installing this in my PDI? Somewhere I have seen that...

onchange client script reverse

I'm writing client script -my requirement is simple: if the category is 'software' then make 'description' field hidden. It is working fine, but I want to write reverse if, and I stuck there! When Im changing the category to some other, the descripti...

gvramanarao by Tera Contributor
  • 713 Views
  • 3 replies
  • 1 helpfuls

Resolved! Triggering Business Rule on Variable Value Change at RITM

I'm trying to trigger a Business Rule when a catalog variable's value changes at RITM level.Here's the scenario:I have a choice-type variable named Request Type with three options. I want the Business Rule to execute only when the value of this varia...

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zee15 by Tera Contributor
  • 2399 Views
  • 3 replies
  • 3 helpfuls