Create multiple RITM based on data in MRVS using Flow Designer
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01-02-2025 04:42 AM
Hi, has anyone worked on creating multiple RITMs based on data from MRVS using Flow Designer & not via Workflow. I have tried to create record & also Submit Catalog which haven't been quite fruitful as expected. The ask is as below. Thanks in advance
- Check the # of rows in the MRVS
- If 1 record
- Do nothing & process with the Flow
- If more than 1 record
- Create a RITM for each of the rows in MRVS under the same REQ
- Close the first RITM
- If 1 record
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01-02-2025 05:12 AM
you can determine how many rows are there in MRVS using for each and then check the count
Then use IF logic to check the number of rows
what did you start with and where are you stuck?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-02-2025 06:21 AM
Hi Ankur,
Thanks for responding, I have a Flow Variable named mrvsCount post I get Catalog Variables. This gives me the count. I am able to proceed if the count is 1. If the count is >1, I am struggling to decide the best way to create multiple RITMs related to the same REQ with parsing the variables into the new RITMs.
Any suggestions would be very helpful. Thanks
var array = fd_data._1__get_catalog_variables.network_drive_access;
var count = array.length;
return count;
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01-30-2025 12:16 PM
@iDNS
I did something like this and it sounds similar to what you're seeking to do:
Create a flow action
Provide MRVS as input, using type of JSON object - array in this example
Use script action, create script input, using MRVS from action input - array in this example
(function execute(inputs, outputs) {
for (i = 0; i < inputs.array.length; i++) {
var cart = new sn_sc.CartJS();
var jsonObj = inputs.array[i];
var parser = JSON.parse(JSON.stringify(jsonObj));
var item = {
'sysparm_id': 'insertYourSysID',
'sysparm_quantity': '1',
'variables': {
'variable1': (parser.variable1),
'variable2': (parser.variable2)
}
};
var cartDetails = cart.addToCart(item);
}
var checkoutInfo = cart.checkoutCart();
outputs.request_number = checkoutInfo.request_number;
})(inputs, outputs);
here is the documentation for cartJS, it was very helpful for our use case:
CartJS