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03-11-2025 03:04 AM
Hello dear community,
I created a catalog item in order to let users submit their request from the portal, and I want to add a cancel button that will display after submitting the form and when the request is still not approved, in order to let users cancel their request :
But I am not good at scripting, can someone please show me how to do it ?
Thanks,
Solved! Go to Solution.
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03-27-2025 04:56 AM
if someone is looking for the answer , please go to : https://www.servicenow.com/community/virtual-agent-forum/button-cancel-on-the-portal/m-p/3209449#M15...
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03-14-2025 08:18 AM
@Ankur Bawiskar
I created this button : but I don't know how to place it in the form after submitting it + I don't know hwo to add the action "update state to cancel" within the button
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03-17-2025 08:43 AM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-27-2025 04:56 AM
if someone is looking for the answer , please go to : https://www.servicenow.com/community/virtual-agent-forum/button-cancel-on-the-portal/m-p/3209449#M15...