How to stop triggering notification for specific time period?

The Matrix
Tera Contributor

hi All,

I have got a task to stop triggering notification for specific 3 days. I have used notification's condition builder to build condition as Created Not On. It is working for only one Created Not On condition, But whenever I add or condition to Created Not On condition, it is not working.  How do I achieve this requirement?

 

TheMatrix_0-1764236644620.png

 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron

@The Matrix 

use AND instead of OR in both the places

AnkurBawiskar_0-1764245076913.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

8 REPLIES 8

Sarthak Kashyap
Mega Sage

Hi @The Matrix ,

 

Maybe try with below condition 

Created Between 1 Nov 2025 to 27 Nov 2025

SarthakKashyap_0-1764237982596.png

 

Please mark my answer correct and helpful if this works for you

Thanks and Regards,
Sarthak

AakankshaL
Tera Contributor

Hi @The Matrix  ,

 

Try with below condition 

Add AND condition after each created not on condition

AakankshaL_1-1764243782323.png

 

 

Please mark my answer correct and helpful if this works for you

Thanks and Regards,
Aakanksha

AakankshaL
Tera Contributor

Hi @The Matrix 

 

Try with below condition 

Add AND condition after each created not on condition

AakankshaL_1-1764243782323.png

 

 

Please mark my answer correct and helpful if this works for you

Thanks and Regards,
Aakanksha

AakankshaL
Tera Contributor

Hello @The Matrix 

Try with below condition
Add AND after each created not on condition.
Please check attached image

Please mark my answer correct and helpfull if thi sworks for you.
Thanks and regards
Aakanksha