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Maximum limit for number of RITMs under a Request

Sravan Krishna
Tera Contributor

Hi

 

I have a requirement to create multiple RITMs (it can be upto 900 sometimes) under one Request. is there any limit to create number of RITMs under a single request. If there is no limit how many number of RITMs would be the best practice. Its actually for bulk user onboarding from excel sheet, is there any OOB functionality for bulk user onboarding in ServiceNow?  

 

Thanks,

Sravan Krishna

2 REPLIES 2

palanikumar
Giga Sage
Giga Sage

I don't think we have a limit. Normally we collect them as excel attachment and process as single RITM.

If you want to keep the same logic, then keep them under one REQ. Splitting RITMS to multiple RITMs may confuse somtimes 

Thank you,
Palani

Saiganeshraja
Kilo Sage

There is no limit in terms of RITMs a request can have.

 

In your case it's better to have single request for each new joiner so that you can track how many requests are completed based on that requestor( new joiner).

 

You need to use import sets and transform maps for loading the users and creating requests.

Mark correct and helpful, if it helps.