How to grab the initial user input in the VA "please type your request" for later use as the description in an incident?

[LeroyPouw]

Hello,

I am new here and have little experience with VA's. What I would like to do is the following: 

I would like to grab the initial input given by the user of the VA and use this input later as a description in an incident. 

The input given here under "Please type your request"

Needs to end up here in the description (topic block used to create an incident). I guess we need to run a script? 

I already tried to make use of "vaVars.global_search_text" and "vaSystem.topicDiscovery()" which I found as the answer to this question: https://community.servicenow.com/community?id=community_question&sys_id=2a5e43cbdb58181413b5fb243996.... 

Unfortunately I have no experience with javascript and the above didn't bring me any further. I hope that what I want is even possible and that some of you can help me. Thank you in advance!!

[Susan Britt · Accepted solution]

If the user typed something in, it can be found in vaSystem.getSearchText().  If they selected something from "Show Me Everything" button, that Topic/Intent name can be found with JSON.parse(vaVars._topic_current).name;

[LeroyPouw]

Thank you sbritt! It worked. 

We made a script variable and now use this script to get the initial input where we want it. 

thanks again! 

(function execute() {

var desc = vaSystem.getSearchText();

return desc;

})()

[brandon5]

if im using a short description input at the beginning of the conversation topic where in the setting should we paste vaSystem.getSearchText();

ex: if initial search is empty, show short description, else if initial search has value skip short description question

thank you!