Can anyone help me with the following: We have use case for Maintenance plan, so I have installed the Maintenance Management plugin.I have followed the process document for the maintenance plan, and created a plan , schedule, and Workplace service as...
Hi All,Our instance is Washington DC. This is a record producer in the workplace service catalog The quantity capacity field is for selecting quantity or capacity of the room/workspace etc. But now when we check it seems this filed is configured as ...
Hello ServiceNow Community, I would like to add a description field (pretty much displaying the the type of equipment for the space chosen) The text covered in black only shows what floor the space is on, Building, and Campus. I couldn't figure out ...
If I create a reservation for myself, I can cancel it without an issue. If I create a reservation for multiple workplaces including myself, I am unable to cancel my reservation (or anyone else). I get the message "You are restricted to edit the rese...
Experts, I am defining only 1 entity type which I am mapping to entity mapping level as E1.I am defining many entities under this entity type.On the floor plan map, when I select 'View By' as entity and select the entity type, the entities are not co...
I am setting up an entity type and entity . Followed the steps, but have some trouble in showing up correctly on the stack / floor planCreate new entity type 2. Created a new ‘workplace entity’ record and mapped to the entity type created 3. Created ...
Hi I am doing an approval Record screen in the mobile app builder. The setup is that I have an approval in sysapproval_approver table, and I want to show the fields in the "parent" record (the record in the document_id field). This is located in the ...
I have visitor dashboard, which fetches count of daily visitors. The filter condition that I have added is arrival date= today . This works fine if arrival and departure date is same . But if arrival date is today and departure is after 2 days then i...
Can you restrict the reservation of Spaces to specific roles. For example, only a certain person can rent a certain space. Maybe this can be done via ACL's or so. Is this possible? Thanks in advance
Hello, we implemented Facilities Request Management several years ago. Due to Facilities Request Management going EOL, we are considering Workplace Case Management. Question for the community... Did you previously use facilities_request and migrate t...
Hello community,I have been trying to figure out if we can setup a single space (reservable item) to be reserved by multiple users in the same day? Use Case: The building(s) sometimes hosts small events, and those people that show up need to be track...
Hello, I am attempting to configure the map view of my floor plan to include reservable spaces (Make the icon green as reservable) How can I also link the map view to show reservable spaces that users can book?I created all points (Rxxx) but they ar...
HI,Within the WSD search widget, the "Who would you like to sit near?" option displays irrelevant users, such as service accounts. Is there a way to apply filters to control which users are shown in this list
Hiding cost center and department values in the drop down of "View by" field and making Workplace entity as default value. This change has to be done in the map-based administration section for a building, in the provided screen shot location. The st...
Hello All, Do we have possibility to add extra field( Reference, or single text) on the "Extra Service" window? I checked the widget "WSD Reservation" and was not able find any configuration related to Extra Service window. @Gaurav Diwanji...
