I'm beginning to look at the Groups/Roles/Personas that are designed into the ServiceNow WSD platform for each application that we are interested in WSD (WSD Core, Lease, Space/Reservation, Case Management, Indoor Mapping, etc…).. In particular, we...
What “roles” are available in WSD? What access does each role provide?Is there a spreadsheet template for ServiceNow Roles?
Hello Community We have Workplace Reservation Management plugin installed and we are sync Room Reservation with Outlook. When we create a reservation in ServiceNow, an invite is sent out to organizer with meeting details which is working fine. We hav...
Hi, I would like to demo Workplace Service Delivery in a PDI, but when I search using the Application Manager I receive no results? Regards,Lewis
What is the difference between Map Studio data versus Space Administration Data (WSD Core)? I'm asking that because the data that we create in Map Studio is not available in the WSD Core. In the WSD training that I have attended, it says that we can ...
Is there a way to import Campus, Building, Floor, etc data from a file and place it in the Map Studio?
Who has access to upload the CAD files in WSD? Can Architects, Civil Engineers, or anyone with business skills do this? Or does it require admin access?
Hello Community,I am going through a request where we need to hide some levels in the tree picker for location selection.Since the data is created through WSD Indoor Mapping and synched to the WSD location tables (inheriting cmn_location), the follow...
Hello, Regarding my WSD project , I have requirement to implement manager approvals for Weekend Reservations, How should I proceed? Should I create a flow in flow designer, any pointer can you please suggest. Thanks
Colors for available and booked Spaces are not correctly displayed in the Map view. Only the default color is displayed
Hi everyone, For those that have enabled the WSD Kiosk Management plugin to manage visitors at their offices, has anyone implemented a way to track visitor signatures for NDAs, office policies, etc. during the check-in flow? I know it's possible thro...
Hello all Creating a Block Location record for a room (in the sn_wsd_core_block_location table) will remove that room from the available selection list on the ServiceNow portal page for new reservations during the specified period.At the same time, r...
Hello , We recently updated our reservation portal to the newer version, but now it allows user to to book multiple spaces on a single day. Earlier , one user can select only one space per day. Previous Version :-Directly reserve it from the cards N...
Hi Experts, We have setup Client Role assignment rule to grant access to any users existing in the sys_user with a specific filter condition ( except internal users, integration users etc..).Our LDAP user import transform map is unchecked with Busine...
Hey my friends,I have an ask from our facilities management department to track time worked on a task. This is currently compiled manually in excel. Having a field contain the information on each task sounds like a good way to do it, however, strange...
