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Resolved! Where does the banner image appear on reservation management?

When creating a new space in reservation management, there is an option to add an "image" and a "banner image". The "image" seems to appear on the space in the card view of the search results and in the reservation details page. However, I cannot see...

nia78 by Tera Contributor
  • 936 Views
  • 4 replies
  • 3 helpfuls

Maintenance Plan filter/sync

Hello everybody,I am trying to sync maintenance plan with maintenance schedule: I am having this pre-set filter, that I can't modify, or i didn't found where to modify it, i want to change the filter: instead of plan, should be the name, because i am...

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ada241 by Tera Expert
  • 438 Views
  • 1 replies
  • 0 helpfuls

Maintenance case creation from Maintenance Plan.

Can anyone help me with the following: We have use case for Maintenance plan, so I have installed the Maintenance Management plugin.I have followed the process document for the maintenance plan, and created a plan , schedule, and Workplace service as...

Error message pop up in a variable in the record Producer

Hi All,Our instance is Washington DC. This is a record producer in the workplace service catalog  The quantity capacity field is for selecting quantity or capacity of the room/workspace etc. But now when we check it seems this filed is configured as ...

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deepa231 by Tera Contributor
  • 577 Views
  • 4 replies
  • 0 helpfuls

Editing Space Details- Add Description

Hello ServiceNow Community, I would like to add a description field (pretty much displaying the the type of equipment for the space chosen) The text covered in black only shows what floor the space is on, Building, and Campus.  I couldn't figure out ...

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Unable to cancel reservation for multiple people

If I create a reservation for myself, I can cancel it without an issue. If I create a reservation for multiple workplaces including myself, I am unable to cancel my reservation (or anyone else).  I get the message "You are restricted to edit the rese...

tahnalos by Kilo Sage
  • 495 Views
  • 2 replies
  • 0 helpfuls

Creation of Entity type and Entities

Experts, I am defining only 1 entity type which I am mapping to entity mapping level as E1.I am defining many entities under this entity type.On the floor plan map, when I select 'View By' as entity and select the entity type, the entities are not co...

WSD Entity type and Entities

I am setting up an entity type and entity . Followed the steps, but have some trouble in showing up correctly on the stack / floor planCreate new entity type 2. Created a new ‘workplace entity’ record and mapped to the entity type created 3. Created ...

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Visitor dashboard

I have visitor dashboard, which fetches count of daily visitors. The filter condition that I have added is arrival date= today . This works fine if arrival and departure date is same . But if arrival date is today and departure is after 2 days then i...

harry24 by Tera Contributor
  • 333 Views
  • 4 replies
  • 0 helpfuls