My PDI doesn't have the WSD (Workplace Service Delivery) plugins available for installation? Who can help me on that? My PDI links: https://dev239913.service-now.com/ I need to install the plugins below:Application Name Plugin(s) IDWorkplace Core [...
My instance is on Utah. Does anyone have any more information on how exactly I can configure this feature? If there are recurring reservations in place with a state of conflicted, and this is turned on, is there any way to locate how the logic is a...
Hi everyone, I understand we have the option to use the Location Directory for most of this, but I'm wondering if anyone has found a way to just have the Map within the Reservable Module show spaces, even when non are available to be reserved? Curren...
Hi All,We created the scenario in Workplace Central under Space Optimization, but in the scenario record, we could not see "Stack Plan" in the Stack Plan Tab. Anyone have any tips or ideas on what's going wrong here? I can't find anything on docume...
We have a strange situation where in a specific workplace service is outsourced and so the tickets once created to that service need to be emailed to the external company and auto-closed. Has anyone dealt with similar use case and if so how did you s...
Has anyone experienced issues with Extra Services not showing when reserving a space when migrating to an upper environment from Dev?
IWMS based tools typically incorporate the following functionality within them. Does WSD have these capabilities and if so how are they executed? Understanding this will allow us to utilize what the tool can do and what we must create alternative sol...
Hi all,we have a scheduled job to fire a notification which the scheduled job is run's daily and to trigger a notification we have a script include where OOB functionality is notification triggers to end date which is 30 days prior to today. but here...
Hi All, Is there easy way to block meeting room before and after meeting start/end even if extra services have not been requested? The requirement is to block certain meetings rooms for 30 mins before and after a booking so that clean up or preparati...
Is there a way to restrict reservation times to an organisation's/building's operational hours? e.g. if a building is open from 9am-5pm, can users be prevented from making a reservation that starts at 7am? We are currently using a flow to automatical...
I'm beginning to look at the Groups/Roles/Personas that are designed into the ServiceNow WSD platform for each application that we are interested in WSD (WSD Core, Lease, Space/Reservation, Case Management, Indoor Mapping, etc…).. In particular, we...
What “roles” are available in WSD? What access does each role provide?Is there a spreadsheet template for ServiceNow Roles?
Hello Community We have Workplace Reservation Management plugin installed and we are sync Room Reservation with Outlook. When we create a reservation in ServiceNow, an invite is sent out to organizer with meeting details which is working fine. We hav...
Hi, I would like to demo Workplace Service Delivery in a PDI, but when I search using the Application Manager I receive no results? Regards,Lewis
What is the difference between Map Studio data versus Space Administration Data (WSD Core)? I'm asking that because the data that we create in Map Studio is not available in the WSD Core. In the WSD training that I have attended, it says that we can ...
