Workplace Service Delivery in PDI (Xanadu)
Hi, I would like to demo Workplace Service Delivery in a PDI, but when I search using the Application Manager I receive no results? Regards,Lewis
Forum Posts
Map Studio Data vs Space Administration Data (WSD Core)
What is the difference between Map Studio data versus Space Administration Data (WSD Core)? I'm asking that because the data that we create in Map Studio is not available in the WSD Core. In the WSD training that I have attended, it says that we can ...
Map Studio - Data Import
Is there a way to import Campus, Building, Floor, etc data from a file and place it in the Map Studio?
WSD - CAD files - Who can upload that (which persona/SN Champion should have access to upload it)?
Who has access to upload the CAD files in WSD? Can Architects, Civil Engineers, or anyone with business skills do this? Or does it require admin access?
Hide tree picker levels for location selection coming from WSD
Hello Community,I am going through a request where we need to hide some levels in the tree picker for location selection.Since the data is created through WSD Indoor Mapping and synched to the WSD location tables (inheriting cmn_location), the follow...
WSD Implementation-How to set up approvals for weekend meeting reservations
Hello, Regarding my WSD project , I have requirement to implement manager approvals for Weekend Reservations, How should I proceed? Should I create a flow in flow designer, any pointer can you please suggest. Thanks
WSD Kiosk Management - Collecting Signatures from Visitors
Hi everyone, For those that have enabled the WSD Kiosk Management plugin to manage visitors at their offices, has anyone implemented a way to track visitor signatures for NDAs, office policies, etc. during the check-in flow? I know it's possible thro...
Blocking a location also cancels the already registered reservations. Can the canceling be avoided?
Hello all Creating a Block Location record for a room (in the sn_wsd_core_block_location table) will remove that room from the available selection list on the ServiceNow portal page for new reservations during the specified period.At the same time, r...
How to disable multi-booking on the same day on reservation portal?
Hello , We recently updated our reservation portal to the newer version, but now it allows user to to book multiple spaces on a single day. Earlier , one user can select only one space per day. Previous Version :-Directly reserve it from the cards N...
WSD : Workplace User role to end users
Hi Experts, We have setup Client Role assignment rule to grant access to any users existing in the sys_user with a specific filter condition ( except internal users, integration users etc..).Our LDAP user import transform map is unchecked with Busine...
What's the best way to track time worked manually on tasks?
Hey my friends,I have an ask from our facilities management department to track time worked on a task. This is currently compiled manually in excel. Having a field contain the information on each task sounds like a good way to do it, however, strange...
Calling a script include from UI Action - Workspace Client Script
Hi I have a quite simple UI Action:function confirmReservation() {var taskSysId = g_form.getUniqueValue();var reservationNumber = prompt("Please enter the reservation number:");if (reservationNumber != null && reservationNumber.trim() !== "") {var ga...
Resolved! Error: Unable to Book spaces using Outlook Add-in "Reservation management"
Heyllo Everyone, While booking the meeting room using outlook add-in for reservation management, it shows the room, extra services. But when we click on "Reserve space" button on add-in, it waits for a while and gives the message "Unable to create...
Resolved! Question: Cases created with the Reservation Management
Hello Everyone, I would like to ask if anyone configured the extra services within Reservation Management. Currently, If someone books the space with extra services it is creating two workplace cases. 1. For the Services, with the requested ser...
Adding additional details to location directory cards
Hi all! Has anyone found a way to change the card view that displays in the location directory widget? We currently store things like address, building access information, etc in a KB article. What we would like to do is have that display on the c...