WSD forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! How to generate QR code for ServiceNow visitor records?

Hi Team, I have a requirement in WSD(workspace service Delivery) . In that I have visitor management application, i need to generate QR code for each Visitor record. Could you please help me how to generate the same ? Thanks in advance

Multiple catering choices when reserving a room

Hi, Has anyone implemented catering as a service in WSD but needed to allow the user booking the room/catering the ability to choose from a menu at time of booking? For example when booking a room, add extra services>catering:Choose subcategory: Fing...

Larissa5_0-1674842390611.png
Larissa5 by Tera Contributor
  • 1597 Views
  • 5 replies
  • 5 helpfuls

WSD: Add to Legend on Map View

Hi, I believe this would be a customization and I was curious how to add to the Legend on the map view. For example, if I have a new desk type that is non-reservable titled "NewDeskType1" and when a user clicks on the legend, they will see NewDeskTyp...

Adding Services to Outlook reservations through WSD

Hi,I have a situation where the base reservation was created in Outlook and synced with ServiceNow via Exchange Integration, not the WSD Add-in. Since we are originating in Outlook, users have to go into WSD and add services after. When the services ...

Marnieb by Tera Contributor
  • 830 Views
  • 3 replies
  • 0 helpfuls

Location directory - how do I adjust default zoom level?

Hi, I'm working on a WSD implementation and all is going well.  However, when I go to location directory from the WS portal, it shows me a map of the whole world.  However, all of my locations are all in the same country so I would like it to start z...

MattA1 by Tera Contributor
  • 948 Views
  • 3 replies
  • 0 helpfuls

Resolved! Has Anyone Figured Out Reservations From External Employees?

Before getting into it, I will say that we have a case open with HI on this issue, but am curious if anyone has gone through this as part of the implementation for Workplace Service Delivery, specifically in the Reservation Management module and what...

Casey23 by Tera Guru
  • 1970 Views
  • 3 replies
  • 1 helpfuls

Add extra services in new reservation

Hi All, Need a help regarding Add extra services feature available in workplace reservation management. I need to modify/add fields in this window coming up on clicking add extra services. Please let me know where exactly this button is available in ...

ruhee by Tera Contributor
  • 1597 Views
  • 4 replies
  • 2 helpfuls

WSD all Day Reservations

Hi Everyone, recently we've noticed that staff are able to bypass the mandatory all day reservation option we've set as a requirement within WSD. Based on some testing it seems if the user selects a workstation, and moves to the next step, followed b...