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WSD and CMDB relations?

Hello,Does WSD and CMDB have some kind of interaction?Does WSD create a CI in CMDB?for example a case from WSD case management is it stored in Task?What I'm wondering is if any data from WSD is stored in ServiceNow Core tables?Thank you so much for y...

JmaAlmeida by Tera Contributor
  • 353 Views
  • 1 replies
  • 0 helpfuls

Partitioned conference room

I have a requirement where we have a conference room with partitions that can be added and removed in order to change the space layout of a particular room.A B CClient would like the rooms to be reservable as A, B, C, or A/B, B/C or A/B/C.Is there an...

Auto resolve conflicted reoccurring reservations?

Conflicted reoccurring reservations not auto resolving after configuring within the reservable module.The appropriate banner pops out and we receive notifications of the conflict being auto resolved, however the system doesn't resolve the conflict an...

Ntaseski by Giga Contributor
  • 385 Views
  • 1 replies
  • 0 helpfuls

WSD Related Catalog items

 Hello All, I have a quick question on the catalog items which I am supposed to create for workplace management teams.Catalog items ( about 15 ) in question here are mostly used by workplace management teams and overall can be classified into 2 broad...

Do neighborhood user assignments break desk request forms?

I'd like to use both neighborhoods and desk-request forms in their out-of-box setups, but there seems to be a conflict... When I set up a user assignment rule and "Execute user assignments," an assignment record is created for every qualifying user. ...

How to make location in Alphabetical order

Hi Team,I have one requirement where in location need to visible in alphabetical order while making reservation in WSD. Please help where need to check in widget coding. PFB Like this I want to display but for me it is not in alphabetical order. @Luk...

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Akshaya14 by Tera Contributor
  • 497 Views
  • 3 replies
  • 0 helpfuls

Multiple catering choices when reserving a room

Hi, Has anyone implemented catering as a service in WSD but needed to allow the user booking the room/catering the ability to choose from a menu at time of booking? For example when booking a room, add extra services>catering:Choose subcategory: Fing...

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Larissa5 by Tera Contributor
  • 1465 Views
  • 5 replies
  • 5 helpfuls

Resolved! WSD: Translate Mailing Scripts - Example into French Canada (fq) Language

Hi, I notice that the OOB notifications with the WSD module are sent in English only. I am working on translating them to the French Canadian (fq) language for fq users. I am having trouble translating the mail scripts that are not hard-coded. For ex...

Community Alums by Community Alums  
  • 437 Views
  • 1 replies
  • 0 helpfuls

WSD: Add to Legend on Map View

Hi, I believe this would be a customization and I was curious how to add to the Legend on the map view. For example, if I have a new desk type that is non-reservable titled "NewDeskType1" and when a user clicks on the legend, they will see NewDeskTyp...