Hi Everyone,Currently I am having a problem with Calendar Synchronization. I configured the connection between SNOW and Microsoft Exchange. However, I am not able to sync the location, I always got this error message :com.glide.communications.Process...
Hi Community, Can you please help to resolve the mentioned issue. Steps to follow: Indoor mapping>CampusFrom the list, select the campuses you want to export, then click on ‘Export Campuses’. You can also click on ‘Export Related WSD Objects’ to down...
If I create a new Universal Request from Agent Workspace Home, it is creating 75 duplicate universal requests with the same details. Same thing is happening even if I raise a universal request from Employee Center
Hi All, We've recently been looking for a solution to better manage multiple desk reservations in our WSD module. At the moment, if a single user books a single desk, they have the ability to check in and check out of the desk. However, if a user boo...
While we know that reservable modules can be restricted in terms of visibility by using the 'User Criteria's' related list available on a Reservable Module record, has anyone tried to restrict a specific space that shows up within a reservable module...
If you make a reservation of more days of a Space in the Workplace Services Portal. Then you get for the period every day a notification email of the reservation. How can you configure it so that this notification comes only once and then never again...
Hi team, I am creating here the reservation, all went fine. My client asked me to use a specific table, to open this new reservation as request>ritm>task. I am trying through Workplace Case Management > Workplace Service. But I can't find the answer....
Hi ServiceNow’ers, We have been implementing WSD for a while now, and we’re very close to our go-live, but there’s still something that we need to achieve and I can’t quite figure out how to do it. So: In WSD reservation management, when inviting an ...
Hi Team, I have a requirement in WSD(workspace service Delivery) . In that I have visitor management application, i need to generate QR code for each Visitor record. Could you please help me how to generate the same ? Thanks in advance
Hi, Has anyone implemented catering as a service in WSD but needed to allow the user booking the room/catering the ability to choose from a menu at time of booking? For example when booking a room, add extra services>catering:Choose subcategory: Fing...
Hi, I believe this would be a customization and I was curious how to add to the Legend on the map view. For example, if I have a new desk type that is non-reservable titled "NewDeskType1" and when a user clicks on the legend, they will see NewDeskTyp...
As the title implies, I want to be able to "Allow whole day reservation" for certain reservable modules, but for the default value to be selected instead of empty. I do not want to "Require all day reservations" because I want to allow the end users ...
Hi,I have a situation where the base reservation was created in Outlook and synced with ServiceNow via Exchange Integration, not the WSD Add-in. Since we are originating in Outlook, users have to go into WSD and add services after. When the services ...
Hi, We need few sample cad files as well as steps to configure maps in Indoor mapping servicenow
Hi, I'm working on a WSD implementation and all is going well. However, when I go to location directory from the WS portal, it shows me a map of the whole world. However, all of my locations are all in the same country so I would like it to start z...
