Hi, I'm new to WSD and setting up floorplans for our site. I'm having an issue and have been going through the documentation and videos but can't see any step i'm missing that means updates to CAD files aren't showing. I have the CAD files with all l...
I'm reaching out because I have a question about removing image borders. When the building in the image is square or rectangular, removing the border is a breeze. However, I'm facing a challenge when dealing with buildings that have irregular shapes,...
Hello ServiceNow community, Can anyone help explain this system property? I'm a little concerned with the caution banner displayed, but what does this property mean? If this is enabled, will this run a search with all spaces with a recurring series ...
So we have been switching over to Indoor mapping and I have had a few problems I originally thought were just because some of our CAD files were hastily updated, however now I had one I have to ask for it to be fixed, only to find it already had been...
All experts, I am working on a demoHub to prepare for a demo to my client. When I tried to build a schedule plan, the department field does not return any records. I checked on the Department table and there are active demo records. Please let me kno...
Hello ServiceNow community, I am hoping to find some guidance on how I can troubleshoot records that are in a conflict state. There are some reservation records that currently show a state of 'Conflicted' on the sn_wsd_rsv_reservation table. The re...
There is no OOB Random Date Selection available in any date picker fields. Does SN have any enhancement on using such fields where you can book desks on given days of the month.
I am new to ServiceNow so thank you in advance for your response and patience. When creating a new move request the space field does not populate with any options unless we set the space type to workplace/desk. Why are we getting this response? Would...
WSD: Can you please suggest-How to implement reservation approval notification for approvers(they can approve/reject via email), can you please share business rule script logic to implement same. Thanks.
hi, we have a big building with 20 floors and 3 underground floors. Only the 3 underground floors have parking spaces. Is it possible that you can only select the 3 underground floors and you dont see all 23 floors, if you make reservation for a park...
My PDI doesn't have the WSD (Workplace Service Delivery) plugins available for installation? Who can help me on that? My PDI links: https://dev239913.service-now.com/ I need to install the plugins below:Application Name Plugin(s) IDWorkplace Core [...
My instance is on Utah. Does anyone have any more information on how exactly I can configure this feature? If there are recurring reservations in place with a state of conflicted, and this is turned on, is there any way to locate how the logic is a...
Hi everyone, I understand we have the option to use the Location Directory for most of this, but I'm wondering if anyone has found a way to just have the Map within the Reservable Module show spaces, even when non are available to be reserved? Curren...
Hi All,We created the scenario in Workplace Central under Space Optimization, but in the scenario record, we could not see "Stack Plan" in the Stack Plan Tab. Anyone have any tips or ideas on what's going wrong here? I can't find anything on docume...
We have a strange situation where in a specific workplace service is outsourced and so the tickets once created to that service need to be emailed to the external company and auto-closed. Has anyone dealt with similar use case and if so how did you s...
