The ServiceNow Discovery application uses the Cisco WAPs extension to find Wireless Access Points (WAPs) that are controlled by a Cisco network switch. Discovering some of these resources requires updating the Discovery and Service Mapping Patterns application from the ServiceNow Store.

This extension extends the Network Switch discovery pattern. For more information, see Network switch and router discovery.

Discovery uses the Cisco WAPs extension to run horizontal discovery.

Request apps on the Store

Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Prerequisites

For prerequisites related to network switch discovery, see Network switch and router discovery.

In addition, these prerequisites must be in place for the Cisco WAPs extension:
  • Permission to query the OID: 1.3.6.1.4.1.14179.2.2.1.1.
  • The client must be able to run discovery patterns.
  • The client must use a Cisco network switch.
  • The client must have SNMP access to the Cisco network switch that controls the WAP devices.

Data collected by Discovery during horizontal discovery

The data discovered by the Cisco WAP extension includes the following tables and fields.

Tables and fields Description
Main CI Class [cmdb_ci_wap_network]
Name [name] Name assigned to the WAP. Collected from bsnAPName.
MAC Address [mac_address] The MAC address of the WAP. Collected from bsnAPDot3MacAddress.
IP address [ip_address] IP address of the WAP. Collected from bsnApIpAddress.
Firmware version [firmware_version] IOS version of the IOS Cisco WAP. Collected from bsnAPIOSVersion.
Serial Number [serial_number] WAP serial number. Collected from bsnAPSerialNumber.
Model number [model_number] WAP model. Collected from bsnAPModel.
snmp_sys_location User-specified location of the WAP. Collected from bsnAPLocation.
Manufacturer [manufacturer] Manufacturer of the WAP (Cisco).

The Dependency Views map shows all discovered Cisco WAP CIs and the relationships between them.


CIs and connections on a Dependency Views map

CI relationships

These relationships are created to support Cisco WAPs discovery:

CI Relationship CI
cmdb_ci_ip_switch Controller for :: Controlled by cmdb_ci_wap_network