Restrict performance monitoring access [Updated in Security Center 1.3]

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間:2分
  • Use the glide.security.diag_txns_acl property to control stats.do, threads.do, thread_pool_stats, and replication.do access from an unauthenticated connection.

    When you set this property to true, the glide.security.diag_txns_acl property only allows access to the following by the administrator account:
    • https://<instancename>.service-now.com/stats.do
    • https://<instancename>.service-now.com/threads.do
    • https://<instancename>.service-now.com/replication.do
    • https://<instancename>.service-now.com/thread_pool_stats.do
    Without enabling this setting, it is still possible to access these resources from an unauthenticated connection.

    More information

    Attribute Description
    Property name glide.security.diag_txns_acl
    Configuration type System Properties (/sys_properties_list.do)
    Category Configuration
    Purpose Restrict the access to configuration pages to administrator account only
    Recommended value true
    Default value true
    Security risk rating 5.3
    Functional impactThis remediation enforces only administrator account to get access to the application sensitive data for logging and troubleshooting purposes.
    Security risk (Moderate) Sensitive data such as server details, threads, and processes executed on the server should never be visible or accessible to the end user without appropriate privileges.

    To learn more about adding or creating a system property, see Add a system property.