During Cloud Provisioning and Governance Day 1 setup, you added one service
account to the cloud
account. To compartmentalize your infrastructure or to include different datacenters, you can add another service
account. A particular datacenter, however, cannot be selected in more than one service
account in a cloud
account.
Before you begin
Role required: sn_cmp.cloud_admin
About this task
A service
account is a secure record on your instance that stores the credential and access information for your provider account. Discovery uses the information to access your provider account to get data on each resource in each specified datacenter.
In this example, you added the service
account named ProviderB-ServiceAccount-1 and selected three datacenters to include in the cloud
account:Figure 1. A service account with three selected datacenters
Note:
Cloud providers often use different names for accounts,
regions, and credential settings. Because the ServiceNow application
supports several cloud providers, the app uses general-purpose names for the
settings.
Procedure
On your instance, navigate to Orchestration > Credentials & Connections > Credentials.
Click New, select IBM Credentials,
and then enter a unique and meaningful Name for the credential
set (in this example, IBM Van Credentials).
If you use more than one set of IBM credentials, set the Order value (credential sets with lower values are checked first). In the following steps, you paste the IBM credential values into the
Credentials form on your instance.
Log in to your Softlayer account at
control.softlayer.com.
Navigate to Account > Users > User List.
On the Users page, click View for the appropriate
API KEY (or generate an API key if needed).
From the API Key popup:
Paste the full API User value into the
Softlayer API User field on your
instance.
Paste the API Key value into the
Softlayer API Key field.
Log in to your Bluemix account at
console.bluemix.net.
Navigate to Manage > Account > Users.
Click Platform API Keys, click the
Create button, and then enter a
Name and Description for the
key.
On the success page, click Download to download the key
to a local JSON file.
Open the file (typically named apiKey-n.json), paste the
apiKey value into the Bluemix API
Key field on your instance, and then click
Update.
You have created a record of the IBM credentials on your instance. Next, you
create the service
account that is associated with the credentials.
Navigate to Cloud Admin Portal > Service Accounts.
Click New, enter a
unique and meaningful Name, and then fill in the
form.
Field
Description
Account ID
Enter the IBM software user number that the instance should use to
access the IBM Cloud Console.
Discovery credentials
Select the credentials record that you
created earlier.
Datacenter URL
Leave the Datacenter
URL field blank.
Datacenter type
Select IBM Datacenter
[cmdb_ci_ibm_datacenter].
Datacenter discovery status
Auto-generated value: Status and timestamp
of the last execution of Discovery on the datacenter.
Click Update or Submit.
The system creates the service
account and displays the list of all discovered datacenters.
Repeat the process to add as many service
accounts as needed.
