Azure Cloud Discovery

If your cloud resources are in an Azure cloud, you must create a user identity called a service principal that grants permissions to the MID Server to access selected resources.

Azure management groups and subscriptions

An Azure management group contains other management groups and subscriptions. The management groups in an Azure Cloud environment form a hierarchy, but don’t contain volumes or virtual machines. Subscriptions contain cloud resources, such as virtual machines. The subscriptions that belong to management groups are called sub-accounts.

The advantages of using management groups are:

Easy population of sub-accounts

After you configure the management group and supply the necessary credentials, you can test the account. If the test succeeds, Discovery returns a list of subscriptions in that management group. From this list, you can choose one or more subscription sub-accounts to include in the Discovery schedule using the management group. For more information on the hierarchy of management groups and subscriptions, see Organize your resources with Azure management groups

Discovery of sub-account resources using dynamically acquired credentials

When you run Discovery on your subscriptions, you do not need separate credentials for each sub-account. Discovery finds the credentials for the management group and maps them to all of the subscription sub-accounts. The Cloud Discovery process handles credentials automatically by acquiring a temporary credential for each sub-account via an Azure API. You can elect to use the default configuration or customize the MID Server to assume other roles for additional controls and security. In addition, Discovery can automatically refresh the list of sub-accounts and datacenters covered in a discovery schedule. For more information, see the KB article Retrieve newer accounts/sub-accounts automatically via Cloud Discovery.

A service principal for Azure cloud services is similar to a Microsoft Windows service account that enables Windows processes to communicate with each other within an Active Directory domain.

To create the Azure service principal in your ServiceNow instance, copy the service principal credential values from the Azure portal into a text editor, and then transfer those values into the instance.

Figure 1. The text file that you generate during this procedure

This table shows you the Azure Service Principal value and the location in Azure where you can find the values you need for the credentials.

Cloud Provisioning and Governance setting	Azure Service Principal value	Location of the Azure value
Tenant ID	Azure Directory ID value from the text file.	Azure Active Directory > Properties > Directory ID
Client ID	Azure Application ID value from the text file.	Azure Active Directory > App registrations > Registered App.Application ID
Secret Key	Azure Application key value from the text file.	Azure Active Directory > App registrations > Registered App > Settings > Keys (hidden)
Account ID	Azure Subscription ID associated with the Tenant ID.	Azure Active Directory > Subscriptions > Subscription ID

Verify the REST API Permissions

Download the Cloud Discovery patterns spreadsheet so you can grant user permissions required for running the Discovery patterns. In addition to permissions, the spreadsheet also includes useful information such as pattern names, types, CI Classes, and links to vendor documentation. New patterns are available quarterly, so check periodically to be sure you have the latest version of the spreadsheet.

Data collected by Service Mapping during top-down discovery

To include discovered components into application services, enable CI relationships used in tag-based discovery by Service Mapping. These CI relationships are available from the 1.0.68 release on the ServiceNow Store. For operational steps, see Tag-based discovery configuration.

Service Mapping uses tag-based discovery to create application service maps including the Cloud components. The Service Mapping application comes with the following preconfigured CI relationships used for tag-based discovery. These CI relationships are available from the 1.0.68 release on the ServiceNow Store.

CI	Relationship	CI
Configuration Item [cmdb_ci]	Hosted on::Hosts	Logical Datacenter [cmdb_ci_logical_datacenter]
Logical Datacenter [cmdb_ci_logical_datacenter]	Hosted on::Hosts	Cloud Service Account [cmdb_ci_cloud_service_account]

Azure Cloud Discovery API list

Table 1. Logical Datacenter (cmdb_ci_logical_datacenter)

CI Attributes	Azure Attributes
object_id	response.name
name	response.name
region	response.displayName
status	Installed

Table 2. Availability Zone (cmdb_ci_availability_zone)

CI Attributes	Azure Attributes
object_id	response.id
name	response.name
status	Installed/ Retired
state

Table 3. Resource Group (cmdb_ci_resource_group)

CI Attributes	Azure Attributes
object_id	id
name	name
state	available
status	Installed/ Retired

Table 4. Network (cmdb_ci_network)

CI Attributes	Azure Attributes
object_id	id
state
name	name
cidr	properties.addressSpace.addressPrefixes

Table 5. Subnet (cmdb_ci_cloud_subnet)

CI Attributes	Azure Attributes
subnetName	response.name
subnetId	response.id
resourceGroup	response.properties.resourceGuid
networkId	response.id.split('/subnets/')
networkName	getNetwork(networkId)
cidrBlock	response.properties.addressSpace.addressPrefixes

Table 6. Storage Volume (cmdb_ci_storage_volume)

CI Attributes	Azure Attributes
state	properties.provisioningState
storage_type	properties.BlobType
volume_id	id
name	name
size_bytes	properties.diskSizeGB * 1024 * 1024 * 1024
object_id	id
size	response.properties.diskSizeGB
"volume_container"	containerName
status	Installed/ Retired

Table 7. Security Groups (cmdb_ci_compute_security_group)

CI Attributes	Azure Attributes
object_id	id
name	name
state	properties.provisioningState

Table 8. Virtual Server (cmdb_ci_vm_instance)

CI Attributes	Azure Attributes
memory	properties.hardwareProfile.vmSize
state	The instance statuses: succeeded: on running: succeeded/stopping deallocating: stopping/stopped deallocated: off terminated: error
object_id	id
cpus	properties.hardwareProfile.vmSize
disks	properties.storageProfile.dataDisks
nics	properties.networkProfile.networkInterfaces[].size
vm_inst_id	properties.vmId
name	name
status	Installed/ Retired

Table 9. Hardware Template (cmdb_ci_compute_template)

CI Attributes	Azure Attributes
name	name
object_id	name
vcpus	numberOfCores
memory_mb	memoryInMB
local_storage_gb	resourceDiskSizeInMB
cores	numberOfCores

Table 10. Cloud Public IP Address (cmdb_ci_cloud_public_ipaddress)

CI Attributes	Azure Attributes
object_id	response.id
name	response.name
public_dns	properties.dnsSettings.fqdn
public_ip_address	properties.ipAddress

Table 11. Cloud LB IP Address (cmdb_ci_cloud_lb_ipaddress)

CI Attributes	Azure Attributes
object_id	"properties.frontendIPConfigurations.properties.privateIPAddress OR properties.frontendIPConfigurations.properties.publicIPAddress, then call Public IP Address API"
name	"properties.frontendIPConfigurations.properties.privateIPAddress OR properties.frontendIPConfigurations.properties.publicIPAddress, then call Public IP Address API"
ipaddress_type	"properties.frontendIPConfigurations.properties.privateIPAddress ==> Private IP Address OR properties.frontendIPConfigurations.properties.publicIPAddress ==> Public IP Address"
status	Installed

Table 12. "Cloud Network Interfaces cmdb_ci_nic"

CI Attributes	Azure Attributes
object_id	id
name	name
private_ip	properties.ipConfigurations
public_dns	call public ip address api - properties.dnsSettings.fqdn
state	properties.provisioningState
is_static	properties.ipConfigurations
mac_address	properties.macAddress
public_ip	call public ip address api -

Table 13. Image (cmdb_ci_os_template)

CI Attributes	Azure Attributes
name	response.id
object_id	response.name
guest_os	properties.storageProfile.osDisk.osType
image_source	id
status	Installed/ Retired

Table 14. Cloud Storage Account cmdb_ci_cloud_storage_account

CI Attributes	Azure Attributes
name	name
object_id	id
sku_name	sku.name
state	properties.provisioningState

Table 15. Load Balancer (cmdb_ci_cloud_load_balancer)

CI Attributes	Azure Attributes
object_id	response.id
name	response.name
state
dns_name	properties.
fqdn
canonical_hosted_zone_name