Close an alert using the mobile app

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • If an alert on your mobile device has already been handled or is no longer relevant, you can choose to close it.

    Before you begin

    Role required: evt_mgmt_operator or evt_mgmt_admin

    Procedure

    1. Open the mobile app and select Event Management.
      The home page appears:

      Mobile alerts and services list

    2. Slide an alert to the right and tap Maint on the left side of the alert.
      The Top Priority Alerts screen appears. The alert is set to the Maintenance state and displays with both a blue indicator in the left margin and diagonal lines running through the alert. After refreshing the page, this alert no longer appears in the list of alerts.
      Top priority alert.
    3. Select an alert to view its information.

      Alert information

      The Details tab appears by default with details on the alert.
    4. Tap Close Alert to close the alert.