Transaction Manager layout UI effects
Summarize
Summary of Transaction Manager layout UI effects
Transaction Manager layout UI effects in CPQ enhance button functionality within quote transaction layouts. These effects are predefined layout elements that administrators can customize to control button behavior, such as opening URLs, product catalogs, line details, or exporting data. UI effects run after any associated events on the same button, and they are defined by parameters including type, target, location, and options.
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Key Features
- UI Effect Types: Include
url,anchor,productSearch,lineDetail,reconfigure,addFavorite,manageFavorites,refreshSession,exportLines, andshowTier. Each type controls specific button actions like opening URLs, launching product search, or exporting lines. - Targets: Specify how UI effects appear, with options like
inline,tab,window,modal,slideout,lineDrawer, orfullScreen. - Options and Location: Some UI effects accept additional options (e.g., showing products or favorites tabs in productSearch) or require a location parameter such as a URL or layout element ID.
- Implicit Event Calls: Certain UI effects like
productSearchandreconfigureimplicitly trigger theupsertLinesevent for line updates. - Access Control: Access to UI effects is managed indirectly through related events’ access conditions. For example, restricting the
upsertLinesevent affectsproductSearchUI effect access. If either the UI effect or event is disabled, the button is disabled or hidden.
Practical Use and Configuration
ServiceNow customers can configure UI effects using YAML or JSON in their quote transaction layouts. Sample configurations include:
- Product Search Button: Opens the product catalog with options to show products and favorites in a slideout.
- Line Detail and Reconfigure Buttons: Present line details or open product configurator modals or drawers.
- URL Opening Button: Opens dynamic URLs in new tabs by passing field values.
- Favorites Management: Buttons to add favorites or manage favorites within modals or slideouts (sharing favorites across users requires tenant setting enabled by support).
- Session Refresh and Export Lines: Buttons to refresh user sessions or export line data to CSV based on current filters and sorting.
What to Expect
By leveraging UI effects in Transaction Manager layouts, ServiceNow CPQ administrators can create intuitive, interactive buttons that improve user experience and streamline quote management tasks. Proper configuration ensures buttons behave consistently with business rules and user permissions, facilitating efficient product selection, configuration, and data export within the quoting process.
Reference for UI effect types, parameters, access conditions, and YAML and JSON code examples for configuring button behavior in Transaction Manager layouts in CPQ.
UI effects overview
UI effects are layout elements that add specific functionality to a button. Administrators can customize existing UI effects but can't create new ones. When a UI effect and an event are both present on the same button, the UI effect runs after the event.
A UI effect is defined by a combination of parameters. All UI effects have a type. Some also have a target, location, or options.
UI effect parameters
| Parameter | Possible values |
|---|---|
type |
url, anchor, productSearch, lineDetail, reconfigure, addFavorite, manageFavorites,
refreshSession, showTier, exportLines |
target |
inline, tab, window, modal, slideout, lineDrawer, fullScreen |
location |
A URL or an element ID in the layout. |
options |
Depends on the UI effect type. See the following type reference. |
UI effect type reference
url- Opens a URL inline, in a tab, in a window, or in a modal or slideout iframe. Requires a
locationvalue containing the URL. Use curly braces to pass field values dynamically into the URL — for example,https://example.com/search?q={txn.custom.searchTerm}. Common use cases include passing values to output documents or opening record pages in external systems. anchor- Navigates to a specified element ID in the layout. Focuses or scrolls to the element and opens related parent elements in tabs or an accordion structure. Set
targettoinline. Requires alocationvalue containing the element ID. productSearch- Opens the product catalog and starts the Add Products flow. Implicitly runs the
upsertLinesevent. Must be added to thegridHeaderButtonselement. Target options:slideoutormodal.Options:
products: true— shows the Products tab.favorites: true— shows the User Favorites tab.actionLocation: footer | header | both— placement of the action buttons (Add Line, Configure, Done Configuring, Cancel). Defaults tofooterif not specified.
lineDetail- Opens the line detail layout for a selected line. Must be on a line-level button. Target options:
modal,slideout,lineDrawer. reconfigure- Opens selected products in the Configurator for reconfiguration. Implicitly runs the
upsertLinesevent. Can be on a line-level or header-level button. At the header level, requires a selection of lines. Target options:modal,slideout,lineDrawer. Supports the sameactionLocationoption asproductSearch. addFavorite- Opens a window to describe and create a favorite from the line selection. Can be on a line-level or header-level button. At the header level, requires a selection of lines. No other properties are supported. Note:To share favorites across users, a tenant setting must be enabled. Contact customer support to enable favorites sharing.
manageFavorites- Opens the Favorites Manager. Target options:
modal,slideout,inline. refreshSession- Checks whether the session has been modified and, if so, refreshes the session ID and merges changes. No additional parameters required.
exportLines- Exports to a CSV file all lines that meet the current sort, filter, and column visibility settings. Must be on a header-level button. No additional parameters required.
showTier- Opens a tier in full screen. To open the line item grid in full screen, set
target: fullScreenandlocationto the tier variable name of the line items (typicallylineItems). Works with any tier.
Implicit event calls
Some UI effects run a related event automatically. The productSearch and reconfigure UI effects both implicitly call the upsertLines event when triggered.
Access conditions
Access to a UI effect can't be controlled in the same way as access to an event. There are no UI settings comparable to the event access settings for UI effects directly.
However, access to a UI effect can be changed by its context or by related events.
- When a UI effect has an implicit event associated with it, the access conditions of that event determine the access conditions of the button and UI effect. To restrict when a
productSearchUI effect can be triggered, apply those restrictions to theupsertLinesevent. - A
reconfigurebutton in the line item grid is hidden on lines that aren't configurable. At the header level, it is enabled only when every selected line is configurable. - When a button has both an event and a UI effect, access is determined by the intersection of their individual access settings. If either the event or the UI effect is disabled or hidden, the entire button is disabled or hidden.
Code examples
Product search (YAML):
type: button
variableName: addLines
label: Add Lines
uiEffect:
type: productSearch
target: slideout
Product search with favorites enabled (YAML):
type: button
variableName: addLines
label: Add Lines
uiEffect:
type: productSearch
target: slideout
options:
products: true
favorites: true
Line details drawer (YAML):
lineLevelButtons:
- icon: settings
label: reconfig
uiEffect:
type: lineDetail
target: lineDrawer
variableName: reconfig
Reconfigure (YAML):
lineLevelButtons:
- icon: settings
label: Reconfigure
uiEffect:
type: reconfigure
target: modal
variableName: reconfig
Open URL in new tab with dynamic field value (YAML):
columnorder: 1
label: Google it
type: event
variableName: LinkToSite
uieffect:
type: url
target: tab
location: "https://google.com/search?q={txn.custom.search}"
Add to favorites (YAML):
label: Add To Favorites
uiEffect:
type: addFavorite
variableName: addFavorites
Manage favorites (YAML):
label: Manage Favorites
uiEffect:
type: manageFavorites
target: slideout
variableName: manageFavorites
Refresh session (YAML):
type: button
variableName: Refresh
label: Refresh
uiEffect:
type: refreshSession
Export lines (YAML):
label: Export Lines
uiEffect:
type: exportLines
variableName: exportLines