Install Advanced Approval Management AI

  • Release version: Australia
  • Updated June 29, 2026
  • 1 minute to read

    • You can install the Advanced Approval Management AI application (sn_adv_apr_mgt_ai) if you have the admin role.The application includes demo data and installs related ServiceNow® Store applications and plugins if they're not already installed.

    Before you begin

    • Ensure that the application and all of its associated ServiceNow Store applications have valid ServiceNow entitlements. For more information, see Get entitlement for a ServiceNow product or application.
    • Review the Advanced Approval Management AI application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility.

    Role required: admin

    About this task

    The MCP tools for Advanced Approval Management AI are installed with Advanced Approval Management AI:

    For more information on the MCP tools installed, see Components installed with Advanced Approval Management AI.

    Procedure

    1. Navigate to All > System Applications > All Available Applications > All.
    2. Find the Advanced Approval Management AI application (sn_adv_apr_mgt_ai) using the filter criteria and search bar.

      You can search for the application by its name or ID. If you can't find the application, you might have to request it from the ServiceNow Store.

      A list of the versions available to you are displayed.

    3. Select a version from the list and select Install.

      In the Review Installation Details dialog box, any dependencies installed with your application are listed.

    4. If you're prompted, follow the links to the ServiceNow Store to get any additional entitlements for dependencies.
    5. Optional: If demo data is available and you want to install it, select the Load demo data check box.
      Demo data are the sample records that describe application features for common use cases. Load the demo data when you first install the application on a development or test instance.
    6. Select Install.

    What to do next

    • Assign the MCP-related roles to your requesters and approvers. For information on the MCP roles available, see Components installed with MCP Server Console.
    • Verify that your MCP server is connected to an MCP client. For more information, see Connect to an MCP server from an MCP client.