Enable the ServiceNow CPQ Configurator

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Use the sn_prd_pm.enable_advanced_configuration system property to turn on the ServiceNow CPQ Configurator, an interface for adding customizable products to Sales Customer Relationship Management transactions.

    Before you begin

    Role required: admin

    About this task

    If you have been using the configurator for Sales Customer Relationship Management, but you want to use the ServiceNow CPQ Configurator instead, set the sn_prd_pm.enable_advanced_configuration property to true. The ServiceNow CPQ Configurator is installed with the ServiceNow CPQ Integration application.

    Procedure

    1. Navigate to All, and in the filter, enter sys_properties.list.
    2. Open the sn_prd_pm.enable_advanced_configuration system property.
    3. In the Value field, enter true to turn on the Configurator.
    4. Select Update.
      The Configurator is displayed when:
      • Agents are adding configurable products to opportunities, quotes, orders, sold products, and contracts.
      • Customers are using the Business Portal for self-service features requiring configurable product selections.
      • Product catalog admins are generating or updating blueprints for configurable products.