Add product visuals

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Add visuals to your product offering in Sales Customer Relationship Management to show what the product looks like in the product catalog.

    Before you begin

    Role required: sn_prd_pm_product_catalog_admin and sn_prd_pm_product_catalog_manager

    Procedure

    1. In the CSM Configurable Workspace, select the List view.
    2. Navigate to Offerings > Product Offerings and select the product offering that you're working with.
    3. Select the Product Visuals tab.
    4. Select New.
    5. On the form, fill in the fields.
      Table 1. Product Visuals
      Field Description
      Name Name for the visual.
      Product offering Name of the product.
      Active Option indicating that a thumbnail image is used to depict the product.
      Thumbnail image Thumbnail visual of your product offering. Select Attach Image to upload the thumbnail image.
      Primary Option indicating that the thumbnail visual is the primary visual.
      Image Visual of your product offering. Select Attach Image to upload the image.
    6. Select Save.
      Note:
      You must turn on the display of product visuals in product catalogs. For more information, see Activate the display of product catalog visuals.

    What to do next