Approve orders in Order Management

Approve an order in Order Management to begin decomposition and fulfillment process.

Before you begin

Role required: sn_ind_tmt_orm.order_fulfilment_manager, sn_ind_tmt_orm.order_approver

Procedure

1. Navigate to  Workspaces > CSM/FSM Configurable Workspace. .
2. Select the List icon .
3. Navigate to Customer Orders > All.
4. Select the order that you want to review and approve.
   Orders ready for approval are in the New state.
5. Review the order line items.
6. Optional: Select Reprice to recalculate prices when updates are made to an order line item.
7. Optional: To add more products to this order, select New.
8. Delete selected order line items by selecting Delete.
   When you delete an order line item, the prices are recalculated.
9. When you're satisfied with the order details, select Approve.

Result

The order is approved and the order state changes to In progress while it’s being validated, before it enters fulfillment.