Clone and edit a ServiceNow skill

Eligible skills provided in ServiceNow Now Assist applications can be cloned in Now Assist Skill Kit so that you can edit the prompt or change the AI service provider. Editing the prompt enables you to arrange the formatting and content of the LLM response.

Avant de commencer

Role required: sn_skill_builder.admin

Procédure

1. Navigate to All > Now Assist Skill Kit > Home.
2. Select ServiceNow skills
3. Select the ServiceNow skill that you want to clone.
4. Select Clone.
   
5. Fill in the fields on the form.

   Tableau 1. Clone skill form

   Field	Description
   Skill name	A name for the skill.
   Description	A description of the skill.
   Default provider	Available providers: Now LLM Service External LLM Spokes Custom LLM For more information on setting up a custom large language model (LLM), see Available prebuilt spokes that enable you to connect with an external LLM: Microsoft Azure OpenAI Generative AI Spoke OpenAI Generative AI Spoke Aleph Alpha WatsonX Google Gemini (MakerSuite and Vertex AI) Remarque : The spokes don't consume Integration Hub transactions. The spokes consume assists.
   Provider API	The provider of the API for your chosen LLM.

6. Select Clone.
   Remarque :

   When you clone a skill, you can't change the skill inputs, skill outputs, tools, or deployment settings.
7. Facultatif : Select Clone prompt to edit the prompt.
   
8. Select the Skill settings tab.
9. Facultatif : Change the default provider by selecting the toggle.

Que faire ensuite

Create your skill prompt. To learn more about creating a prompt, see Create a prompt.

After you clone and edit the skill and prompt, you can evaluate your prompt.To learn more about evaluating a prompt, see Evaluate a prompt.