Create an external AI agent

Create external AI agents in AI Agent Studio to connect the ServiceNow AI Platform with third-party agentic AI providers as primary agents.

• Integrating external AI agents
  Integrate and configure external agents with the ServiceNow agentic AI system using Agent2Agent (A2A) protocol and manual integration to use in agentic workflows created in AI Agent Studio.
• ServiceNow AI agents as secondary agents
  Integrate ServiceNow AI agents into other agentic AI systems, such as Google Cloud or Azure OpenAI.
• Create an external AI agent with manual integration
  Create an external AI agent by manually integrating a third-party agent in AI Agent Studio to use in agentic workflows.
• Create an external AI agent with the Agent2Agent protocol
  Create external AI agents in AI Agent Studio to connect the ServiceNow AI Platform with third-party agentic AI providers.