View NLQ logs

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture

    • Review NLQ logs to see how the system has handled your users' plain-language requests. Use log records from attempted requests to expand NLQ synonyms or shortcuts.

    Avant de commencer

    Role required: nlq_admin, pa_analyst, or admin

    Pourquoi et quand exécuter cette tâche

    Every natural language query is logged in the NLQ Query Logs table [nlq_query_log]. Each log entry provides details such as the table that was queried, whether the query succeeded, and how the results were generated. Other available fields include the following.
    • Output Source: how the results were generated. The value BNF indicates a rules-based method. The value GAI indicates the Now LLM Service (fallback) method.
    • Source: the location from which the query was initiated. The value AC indicates Analytics Overview. The value CMDB_WS indicates CMDB Workspace.
    • Utterance: the original natural-language request which triggered NLQ.

    Procédure

    1. Navigate to All > NLQ > Logs.

      NLQ Query Logs list.

    2. Select the value in the Utterance column to open the full log entry.

      Gif of a full NLQ log entry.

    Que faire ensuite

    Based on your users' attempted queries, consider adding more synonyms or shortcuts.