Installing the ODBC driver

Review setup requirements, download the ODBC driver installer, and install the ODBC driver to a computer.

You can install the ServiceNow ODBC driver on Microsoft Windows computers. To install the ODBC driver, set up an ODBC user in your ServiceNow instance, then download and install the ODBC driver. If you already have the ODBC driver installed, you can upgrade to the newest version.

• ODBC driver installation requirements and supported software
  Install the ServiceNow ODBC driver on Microsoft Windows computers.
• Download and install the ODBC driver
  Download the ODBC driver (32-bit or 64-bit) that is compatible with your computer's operating system from the ServiceNow Store.
• Upgrade the ODBC driver
  If you have previously installed an older version of the ODBC driver, run the installer to uninstall the previous version, and then run the installer again to upgrade.
• Install an ODBC driver patch
  Use ServiceNow patches to install incremental ODBC fixes that occur between major ODBC releases.