Usage Limitations

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • The SQL API imposes rate limits to ensure system stability and performance when querying ServiceNow data through ODBC and JDBC drivers.

    SQL Query Rate Limit

    The SQL API enforces a rate limit of 500 queries per hour per Service Account. This limit applies to all SQL queries executed through both ODBC and JDBC drivers and helps maintain optimal instance performance while providing reliable data access for business intelligence and analytics tools.

    When planning your BI tool integrations and report schedules, consider this rate limit to ensure your queries complete successfully without interruption. If your use case requires higher query volumes, consider optimizing your queries to retrieve more data per request or spreading queries across multiple Service Accounts with appropriate access controls.