Delete an AI agent

Delete an AI agent from AI Agent Studio if you no longer need it.

Avant de commencer

Role required: sn_aia_admin

Pourquoi et quand exécuter cette tâche

You must assign appropriate permissions by using the access control lists (ACLs) to delete AI agents on AI Agent Studio.

Remarque :

You can't delete the AI agents that come installed with Now Assist applications.

Procédure

1. Navigate to All > AI Agent Studio > Create and manage > AI agents.
2. Select the check box of the AI agent that you want to delete and select Delete.

   

   Remarque :

   You can also delete multiple AI agent cases by selecting multiple AI agent records at a time if you define the ACLs.
3. In the confirmation pop-up window, select Delete.

Résultats

The selected AI agents are deleted from the AI agents list in AI Agent Studio.