Configuring Data Privacy for Now Assist

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間:4分
  • Configure a data privacy advanced configuration to de-identify personally identifiable information (PII) in generative AI applications.

    始める前に

    You must have the following applications installed on your instance:

    • Data Privacy (Classic) [com.glide.data_privacy]
    • Data Privacy [sn_dp_store_app]
    • Data Discovery [sn_data_discovery]
    • Data Discovery APIs[com.glide.data_discovery]

    Installing the latest version of the Generative AI controller will auto install the Data Privacy Store App(sn_dp_store_app). The Data Privacy Store App will auto install the Data Discovery store app[sn_data_discovery], Data Privacy (Classic)(com.glide.data_privacy) plug-in, and the Data Discovery APIs[com.glide.data_discovery].

    Role required: now_assist_data_privacy_admin

    重要:
    You do not need a full active license to configure Data Privacy for Now Assist.

    手順

    1. Navigate to All > Data Privacy (Classic) > Privacy Policy Advanced Configuration.The advanced policy configuration page
      If you previously used the Sensitive Data Handler to help de-identify data for generative AI, you may already see a privacy policy configured. Your previously configured regular expressions have been migrated as part of your upgrade. If you already have a data policy for Now Assist, skip to step 6.
    2. Select New.
    3. Enter a name for the privacy policy.
    4. In the Data Channel field, select the data channel to be used.
      ChannelDescription
      Data Kit Data, which AI models are using for evaluation, is sanitized by discovering and de-identifying sensitive data
      Data Extraction Data is sanitized before being sent for model training
      Now Assist Data is sanitized before being sent to GenAI Controller
    5. Set Active to true, then select Submit to create the policy advanced configuration.
      Only one policy configuration for each data channel can be active at a time. To activate a new policy advanced configuration, you must set Active to false for all other policy configurations on that data channel.
    6. After you’re redirected to the list of policy advanced configurations, open the record you created.
      Open the existing record with the Now Assist data channel if one is already present.
    7. To add a data pattern to de-identify, select Select Data Patterns.The data patterns configuration panel
    8. オプション: To create your own data pattern, see Configure Data Discovery patterns.
    9. Select your data patterns, then select Save.

    タスクの結果

    An advanced configuration policy with several data patterns active.

    Data caught by the regular expressions selected in the data patterns is de-identified for generative AI applications. In this example policy, it is configured to catch a series of active data patterns and then use the data extraction data channel.