Activate Now Assist skills in Now Assist for Impact

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture

    • Activate a skill before you can use the generative AI capabilities for Now Assist for Impact.

    Avant de commencer

    Important :
    The outcome summarization Now Assist skill is now turned on by default. The skill will be automatically available to appropriate role users for the application. This change simply activates the skill and does not touch the roles that are needed to use the skill. The new default behavior works as follows:
    New customers
    When you install a Now Assist product, designated skills are turned on automatically.
    Existing customers who are upgrading (starting with Zurich Patch 4)
    Any previously unconfigured skill is turned on automatically (the skill was never turned on, then off again).

    There is no change to Now Assist skills that are currently enabled and customized.

    Previously configured skills that were turned on, then off, remain inactive.

    Role required: Impact admin

    Procédure

    1. Navigate to All > Admin Center > Now Assist Admin.
    2. On the Now Assist Skills tab, under the Technology workflow group, select Impact.
    3. On the Now Assist skills for Impact page, activate a skill by selecting Turn On.
    4. Review the details of the skills on each tab, configure the skills, and select Save.
    5. Review your choices and select Turn On.
      Your skill is configured.