Install the Microsoft Exchange Online application for the ServiceNow Microsoft Exchange Online integration

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Before you run the integration on your instance, install the Microsoft Exchange Online application for the integration from the ServiceNow Store.

    Before you begin

    Before you install the application from the ServiceNow Store on your ServiceNow AI Platform instance, complete all the tasks listed in the prerequisite checklists.

    Role required: admin

    Important:
    If you install demo data, a demo configuration without credentials is automatically created. This can cause errors. For details, see KB0755880.

    Procedure

    1. If you have not installed the application for the integration, see Install a Security Operations integration and follow the steps to install it.
    2. After you’ve installed the application from the ServiceNow Store, configure it to connect to your ServiceNow AI Platform instance.