Configuring Configurable Workspace

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Configure a Configurable Workspace using UI Builder.

    Note:

    ServiceNow offers prebuilt Configurable Workspace experiences to target specific users and issues like CSM Configurable Workspace.

    These prebuilt workspaces can be updated and modified in UI Builder instead of creating an experience from scratch.

    For a list of prebuilt workspaces ServiceNow offers, see List of workspaces.

    To update an existing Configurable Workspace experience, see Open a Configurable Workspace experience in UI Builder

    Create a Configurable Workspace experience
    Create a Configurable Workspace experience from scratch using UI Builder and the Workspace App Shell.
    Create a Configurable Workspace page
    Create a Configurable Workspace page from scratch or with a page template in UI Builder.
    UI Builder
    Receive additional, detailed documentation on configuring and using UI Builder.