Create a theme using Now Assist

  • Release version: Australia
  • Updated March 12, 2026
  • 3 minutes to read
  • Use Now Assist to generate themes from your brand image or brand guidelines. This AI-powered workflow extracts color palettes automatically, creating visually consistent themes without requiring brand color codes.

    Before you begin

    This feature requires:
    Roles required:
    • ui_builder_admin
    • now_assist_panel_user

    For information on granular roles, see Granular admin roles.

    Procedure

    1. Select the Now Assist sparkle icon to display the Now Assist panel.
    2. In the chat window, enter Create a theme.

      This triggers the AI-enabled Theme Builder workflow.

      Figure 1. Now Assist panel
      Now Assist panel with Create a theme entered into the chat window.
    3. Select Yes when prompted to proceed.
    4. Select Show to open the theme creation wizard.
      Figure 2. Launch theme creation wizard
      Theme Builder Show button highlighted.
    5. Enter your theme name and a description, then select Next.
    6. Choose how to define your theme colors.
      OptionAction
      Upload brand image or brand guidelines PDF AI automatically extracts a color palette from your image or brand guidelines PDF.
      Select Handpick my colors Manually choose your theme colors
      Figure 3. Generate theme colors using AI or manual selection
      Theme Creation wizard showing the option to upload an image or PDF file or handpick colors to generate a color palette.
    7. If you chose to upload a brand image or brand guidelines file, generate your theme colors using AI.
      1. Upload your brand image or brand guidelines file.
        Supported formats for image files are JPEG, JPG, PNG, and SVG with a maximum size of 20 MB. Supported formats for brand guidelines are PDF with a maximum size of 20 MB. Theme Creation wizard showing a brand image uploaded to generate a color palette using AI.
      2. Select Generate Palette.
      3. Review the AI‑generated primary and secondary colors, then use the simplified preview to see where the colors appear in your instance.
      4. Optional: Modify the palette by selecting either the Primary or Secondary tile and select the add (+) button or choose from the AI-generated supporting colors.
        Note:
        The AI detects up to eight colors from your image, with the two most dominant pre-selected as the primary and secondary. Any additional detected colors are suggested as available options that you can swap in as needed.
        Theme Creation wizard showing primary and secondary colors with a color selector for adjusting the primary palette.
      5. Optional: Choose a new color from the color selector and select Apply.
      6. Optional: Select back to return and choose a different image or to handpick your colors.
      7. Select Next.
    8. If you selected Handpick my colors, define your theme colors manually.
      1. Select the Primary tile and choose your brand’s primary color from the color selector or enter a value using HEX, RGB, or HSL.
        Figure 4. Your brand's primary color
        Your brand's primary color
      2. After you identify the primary color of your brand, select Apply.
      3. Select the Secondary tile and choose your brand’s secondary color from the color selector.
      4. Select Apply.
      5. Optional: Select Generate with AI instead to return to the AI-generated palette step.
      6. Select Next.
    9. Upload your brand logo, confirm it appears correctly in the preview, and select Next.
      If you don’t add a logo, the ServiceNow logo is used.
    10. Select the preferred font for your text and select Next.
    11. Select the corner shape of your components in the interface, such as the buttons, modals, and drop-down menus, and select Next.
    12. Review your selections and make any changes, if needed.
      Figure 5. Theme details and final preview before creation
      Final review screen showing theme information, brand colors, and a preview before creating the theme.
    13. Select Create theme.
      Note:
      Themes aren't saved until Create theme is selected. Leaving the chat or restarting the workflow discards the theme.
    14. Select Personalize your theme to customize or publish your theme from Theme Builder.

    Result

    Your theme is saved as a draft in Theme Builder and appears in the Unpublished section of the Manager page.

    What to do next

    Customize and publish your theme in Theme Builder. See Manage or edit a theme with Theme Builder[Publish a theme] and Publish your themes with Theme Builder.