Geo map

  • Release version: Australia
  • Updated March 12, 2026
  • 3 minutes to read
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    Summary of Geo Map Release Version: Australia

    The geo map feature in Telecommunications Network Inventory allows ServiceNow customers to visualize the geographical locations of their network sites and datacenters. It provides essential details such as site information, connectivity, and capacity metrics, enabling efficient management and oversight of network infrastructure.

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    Key Features

    • Map Display: The geo map presents network sites and datacenters on an outdoor map, illustrating physical and logical connections.
    • Navigation Panel: Users can view all sites or their managed sites, with inactive sites listed under "Other sites."
    • Filter Options: Customers can filter sites based on domain names, life-cycle stages, and connectivity types, although datacenters do not support cable filtering.
    • Map Pane: This area shows location icons for sites, allowing zoom in/out and clustering of closely situated sites, with red icons indicating capacity thresholds exceeded.
    • Details Pane: Related information about selected sites is displayed, including available capacity and site-specific data.
    • Search Functionality: Users can search for specific sites to quickly access their locations and details.

    Key Outcomes

    By utilizing the geo map, ServiceNow customers can effectively monitor their network infrastructure, understand capacity issues at a glance, and ensure optimal connectivity across their sites. This tool enhances visibility and decision-making regarding network management and resource allocation.

    Use the geo map in Telecommunications Network Inventory to view the geographical location of your network sites and datacenters. You can use the geo map to get the details of the network site and datacenters such as site details, connectivity, and capacity information.

    Geo map overview

    The geo map (outdoor map) geographically displays the network sites and datacenters on a map pane including the details of the connections. It provides an overview of the site and details about the various connections that are connected between the sites. You can view the following information using the geo map.
    • Geographical location of network sites and datacenters.
    • Connection elements associated with the site such as physical and logical connection, topology, and cable route.
    • Associated sites of a network site that you're selected.
    • Related information of a site including the capacity information.

    Map layout and features

    The following example shows the geo map layout in the Telecommunications Network Inventory application.

    Figure 1. Geo map layout
    View of a Geo map layout.
    Table 1. Geo map layout and features
    Callout Feature
    1 Navigation panel
    Use the navigation panel to view a list of locations and sites they’re associated with each location. The navigation panel has the following tabs:
    All Sites
    Lists all network sites and datacenters.
    My Sites
    Lists the network sites and datacenters that you’re managing.
    Note:
    Sites without any location details are listed under Other sites and are displayed as inactive.

    Select location or site in the navigation panel to zoom to its corresponding area in the map pane.
    2 Filter options
    Map pane displays the network sites and datacenters based on the filter condition that you set. Use the following options to filter the network sites:
    Domain
    Filters the sites based on the domain name.
    Stage
    Filters the sites based on the life-cycle stage.
    Connectivity
    Displays the type of connections such as physical and logical connection, topology, and cable for a network site that you’re selected on the map pane.
    Note:
    The datacenter doesn't show cable filter option.
    3 Map pane

    The map pane displays the network site and datacenter with a location icon (Location Icon). You can zoom in or out of the map using the plus (+) or minus (-) buttons. When you zoom out, the sites that are closely situated near each other geographically, appear as cluster icon (Cluster Icon) on the map pane. The number that is next to a cluster indicates the number of sites in that cluster. If a same location has multiple sites, it shows as a location cluster icon (Location Cluster Icon). The location icon with red color (Red Location Icon) indicates that the site exceeds the capacity threshold. By default the map pane shows all the sites that are exceeded the capacity threshold. The sn_ni_adv.threshold_capacity_site_usage system property maintains the value of the threshold of site capacity usage in percentage.

    You can view the following information with the map pane:
    • View the associated sites by selecting a network site or datacenter.
    • Hover over a site shows the site-specific information.
    • View the physical and logical connections between the sites.
    • View the cable route between the sites.
    • View the topology that is associated with a site.
    4 Details pane The details pane shows the related information about a network site or datacenter that you’re selected in the map pane. You can select the info icon ( Info Icon) to view the details pane. If a location has multiple sites, the details pane shows the related information about all the sites. You can also view the available capacity of the site in the details pane.
    5 Search box Use the search box to select a site to view its location and details. You can select one site at a time.

    Access

    You can access the geo map in the Telecommunications Network Inventory workspace as follows:
    1. Navigate to Workspaces > Network Inventory Workspace.
    2. Select the blue hub icon (Blue Hub Icon.) to open the Network visualization window.
    3. Select Geo map tab.

    To learn more about how to use the geo map, see View details of the geo map.