Agent Client Collector for Visibility default checks and policies

Agent Client Collector for Visibility provides various checks and policies as well as a business rule.

Policy

There are four policies for ACC-V: Enhanced Discovery, Windows SAM Discovery, Windows SAM background, and Software installed.

Note:

ACC-V policies execute at a frequency of once per day. The total data ingested would be approximately 572KB. This takes into consideration an average of approximately 1500 installed software applications and approximately 500 running processes other than CI data per machine.

Enhanced Discovery Policy

This policy runs off a schedule, which is defaulted to 24 hours (86400 seconds). The policy interval can be adjusted, for example to run every 4 hours (set the interval to 14400). The ACC-V policy configuration is synced to all agents based on the policy filter defined by ACC-V. Update the following ACC-F system properties if needed:

• [sn_agent.disco_minimum_threshold_for_rediscovery_minutes]: to avoid discovering the system too frequently.
• [sn_agent.disco_disable_ci_clobber_of_agentless_disco]: to avoid Discovery conflicts.
• [sn_agent.disco_ci_clobber_of_agentless_disco_threshold_days]: to avoid Discovery conflicts.

Windows SAM Discovery policy

This policy is responsible for capturing the software installed on any Windows endpoint device, such as Windows desktops or Linux and Windows servers.

Windows SAM background policy

This policy enables a background job for processing the Osqueryd logs for SAM on Windows endpoint devices.

Software installed policy

This policy is responsible for capturing the software installed on all devices except for Windows endpoint devices. The data collected is stored in the [cmdb_sam_sw_install] table. The software installed policy is scheduled to run every 24 hours.

Note:

Windows endpoint devices include devices that have a Windows operating system and belong to class computer.

See System properties for more details. For more detail on policies, see Checks and policies.

Check type

ACC-V has three Check Types: EnhancedDiscovery, SAM Advanced Discovery, and Installed Software.

EnhancedDiscovery

This check type is responsible for invoking the EnhancedDiscoveryHandler script include that processes the payload produced by endpoint_discovery.rb as executed by ACC.

SAM Advanced Discovery

This check type is for the Windows SAM Discovery policy that invokes the EnhancedDiscoveryHandler script include for processing the SAM data produced by the sam_advanced.rb file.

Installed Software

This check type for the Software installed policy that invokes the EnhancedDiscoveryHandler script include for processing the installed software data produced by the installed_software.rb file.

Check definition

There are four Check definitions which are used by the four ACC-V Policies.

Enhanced Discovery

This policy configuration is synced to all agents based on the policy filter defined by ACC-V. The Check definition is configured to run with certain assets and determines what gets synced between the Agent and the MID Server. For more detail on policies, see Checks and policies.

Note:

In order for the Agent to retrieve the OS serial numbers and TCP connections along with associated running processes, sudo access for “dmidecode” and “ss” is required on Linux systems. For example, this content could be added to /etc/sudoers or to an individual file in /etc/sudoers.d/:

Cmnd_Alias AGENT_ACC_V = /usr/sbin/dmidecode,/usr/sbin/ss
servicenow ALL=(root) NOPASSWD:AGENT_ACC_V

Windows – SAM background log check

The check definition log runs every 8 minutes and performs inline aggregation of data generated from Osqueryd logs. After collecting the data, it writes all the intermediate data results into a temporary marker file which is reused in the next run. This reuse limits the number of log files and disk space needed on target systems.

Note:

You may notice a spike in system resource consumption as the background aggregation check runs every interval.

Windows – Software installations and usage metrics

This check definition collects the data every 24 hours.

Installed software

This check definition fetches installed software data for all devices other than Windows endpoint devices.

Business rule

The Enhanced Discovery – On CI Delete business rule triggers the Endpoint Discovery Check when the CI associated with a given CI is deleted from sn_agent_cmdb_ci_agent.