SRM (SRM) home page

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • The SRM home page provides relevant information about your work, services, schedules and maintenance reminders, and teams. View this home page by navigating to Service Reliability Management.

    Service Reliability Management home page sections

    In the workspace, click the home page icon (Home page icon.) to view this home page.

    Homepage displays high-level information about services with critical alerts, services with active incidents, and at-risk services.

    When you are on-call, your schedule is listed.
    Table 1. Home page sections
    Get started Contains setup tasks and their progress for teams and services. For more information on completing setup see View an SRM team and View an SRM service.
    Note:
    You can skip any section and come back to it later. Progress is marked in percentages by the actions you take. As long as a step remains incomplete, the tiles are available. You can minimize them, at any point, by selecting the Up icon Up icon.

    Use Dismiss to remove it from your page.

    The checklist states are as follows:
    • None: No action has been taken.
    • Done: All required fields have been added.
    • Pending: Some fields or approvals still need to added or granted.
    Done means
    Overview Contains an overview of all Service alerts, incidents, at-risk and critical services. Services with critical alerts are the default list view. Select a card to see the list view for that area.
    Your work Contains incidents and alerts assigned to you. Select a card to see the list view for that area.
    Your teams work Contains incidents and alerts assigned to your team. Select a card to see the list view for that area.