Configure properties to integrate Change Management

  • Release version: Yokohama
  • Updated January 30, 2025
  • 3 minutes to read

    • Configure predefined properties through the Pipelines and Deployments Guided Setup to tailor your Change Management and AEMC integration to your company's needs. Configuring these properties is optional.

    Configure the change model

    Configure the change model you would like to use during application deployments. If not configured, the Normal change model is used by default.

    Before you begin

    Role required: admin

    About this task

    There are several change models you can use to tailor change activities and flows for specific use cases. For more information about each type of model, see Change models. Use the steps below to select which change model you would like to use during app deployments.

    This task can be completed within the Guided Setup system. This task opens within Guided Setup when you select Configure. If you prefer, you can follow the instructions below to access the same configuration task outside of the Guided Setup.

    Procedure

    1. Navigate to the System Properties table by typing sys_properties.list in the navigation filter and pressing Enter.
    2. Locate the following property: sn_deploy_pipeline.change_management.default.model.
      To change the value of this property, and therefore the model that's being used, you must identify the sys_id of the change model you want to switch to.
      1. Navigate to All > Change > Administration > Change Models.
      2. Select the Change model you want to make the default for app deployments (for example, Standard).
      3. Right-click in the header bar for the record, and select Copy sys_id.
    3. In the sn_deploy_pipeline.change_management.default.model property, paste the sys_id you have copied into the Value field, replacing its current contents.
    4. Select Update.
    5. In the Pipelines and Deployments Guided Setup, in the Configure Change Model section, select Mark Complete.

    Configure the change template

    Configure the default change template used to create change requests during application deployments.

    Before you begin

    Role required: admin

    About this task

    There are several templates that you can choose from to use as the default template for creating change requests. For more information, see Create a change request template. Use the following steps to select which change template you would like to use during app deployments.

    This task can be completed within the Guided Setup system. This task opens within Guided Setup when you select Configure. If you prefer, you can follow the instructions below to access the same configuration task outside of the Guided Setup.

    Procedure

    1. Navigate to the System Properties table by typing sys_properties.list in the navigation filter and pressing Enter.
    2. Locate the following property: sn_deploy_pipeline.change_management.default.template.
      To change the value of this property, and therefore the default template used for change requests, you must identify the sys_id of the referenced template in the change template that you want to switch to.
      1. Navigate to All > Change > Standard Change > All Templates.
      2. Select the update personalized list icon (Update personalized list icon) from the list header.
      3. In the Available column, select Template and use the move icon (Move icon) to add it to the Selected column.
      4. Select OK.
      5. Select the value in the Template field of the change template that you want to make the default for app deployments.
      6. Right-click in the header bar for the template record and select Copy sys_id.
    3. In the sn_deploy_pipeline.change_management.default.template property, paste the sys_id that you have copied into the Value field, replacing its current contents.
    4. Select Update.
    5. In the Pipelines and Deployments Guided Setup, in the Configure Change Template section, select Mark Complete.

    Configure CI creation subflow

    Customize how Configuration Items (CIs) are created during application deployment using AEMC.

    Before you begin

    Role required: admin

    About this task

    By default, the Create CMDB CI if not present subflow will run automatically during deployment to create a CI if for your application if it doesn't exist. However, you can change how Configuration Items (CIs) are created during deployment by using the following steps.

    Procedure

    1. Navigate to the System Properties table by typing sys_properties.list in the navigation filter and pressing Enter.
    2. Locate the following property: sn_deploy_pipeline.change_management.config_ci_creation_subflow.
      To change the value of this property, and therefore the template that's being used, you must identify the sys_id of the subflow you want to switch to.
      1. Navigate to All > Flow Designer.
      2. Select the Subflows tab.
      3. In the Name column, search for and open Template: Create CMDB CI if not present or Create CMDB CI if not present.
      4. Select the More Actions menu icon (), and select Copy subflow.
      5. Enter a name for the subflow, and make sure the application is in the Deployment Pipeline scope.
      6. Select Copy.
      7. Modify the subflow, and select Save.
      8. To find the sys_id of the subflow, select the More Actions menu icon (), and select Executions.
      9. Copy the sys_id.
        The sys_id is listed at the top of the page, after All> Flow=.

        Subflow's sys_id

    3. In the sn_deploy_pipeline.change_management.config_ci_creation_subflow property, paste the sys_id you have copied into the Value field, replacing its current contents.
    4. Select Update.
    5. In the Pipelines and Deployments Guided Setup, in the Configure CI Creation Subflow section, select Mark Complete.